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Mazda 112

Medford, NY

4.9
161 Reviews
The Nesenger Auto Group was founded by my dad George Nesenger in 1970 located in downtown Patchogue. It is now fully owned and operated by myself and my daughter Heather. Over the last 5 decades our group has relocated and expanded with new state of the art facilities for Mazda 112, Hyundai 112 and Chevrolet 112 located in the heart of Suffolk County Long Island on Route 112. At my stores it is all about your experience, I guarantee you will never be disappointed. Stop in to see and feel the difference a family owned operation can give you at the time of sale and afterwards in service. I welcome you to join our thousands of satisfied owners and become part of our family.
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2112 Route 112

Medford, NY

11763

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Showing 161 reviews

August 09, 2021

The sales team is run by an amazing manager, John, who will stop at nothing to help get you the best deal. His team helped me through my first purchase experience and Declan and Lori helped me find the pe More

by lah13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Declan, Lori
Aug 12, 2021 -

Mazda 112 responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

July 12, 2021

Service staff was friendly and efficient. I was there for an oil change and the waiting went very quick in the very beautiful waiting area. More

by djwright3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Illuminato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mazda 112 responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

June 16, 2021

I was very impressed with the whole process! Very pleasant staff, lovely waiting room and prompt service. Before my car was ready, I was informed of all the work that was being done and what the cost More

by Mary Ann H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Illuminato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Mazda 112 responded

Mary Ann, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

June 12, 2021

Greg A. was a great salesman. Worked with us the whole way through. Had an issue with the driver's seat after delivery, Greg took care of it with no issues. Looked at few dealerships, 112 had best selec More

by Hergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg A.
Jun 16, 2021 -

Mazda 112 responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 30, 2021

An update to my last review. Please note that this is about the appointments on the CX-30 Premium and in no way knocks the dealership or Joe Caggiano. I would have given 5 stars as the dealership (112) More

by rocky2521
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caggiano
Jun 02, 2021 -

Mazda 112 responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

Jun 02, 2021 -

rocky2521 responded

I have to add as well that the car was not properly prepped when we arrived to take delivery. I was told that it was sent to be washed and detailed however, the first was washed off but it was delivered with water spots on the chrome. Also this car comes with the nav and the card was missing. We waited over an hour while they located another card so we would leave with what we paid for. Add this to my previous complaints about equipment not included and I am less happy with the dealership.

Jun 03, 2021 -

rocky2521 responded

I have a one week old 2021 CX-30 premium. What is missing from this car (auto dimming rearview mirror, front and rear sensors or what you call parking assist and less important fog lights) is almost a joke. I have not owned a car in twenty to thirty years with a manual mirror. In any case I know that Mazda is not going to do anything to make me even a bit happier do I will be stuck with this vehicle for three years after which I will gladly return it and never look at Mazda again. That these things are not in a PREMIUM trim is nothing short of horrible. The biggest problem, however is with the blue tooth phone connection. After almost five hours of research and experimentation I found that an Apple phone will not send a call to the car if you are wearing blue tooth hearing aids. Since millions of us elderly, hearing impaired people use these I can only assume that Mazda has something against hearing impaired people. In order to use your system correctly I have to go into settings on my phone and turn off one setting which I then have to turn back on when I leave the vehicle. I called your customer support number who had no idea so they sent me to your connect support who was totally a joke. If my car was not new he might have been able to help but he was unable to help me. Shame, Shame Mazda. I am beyond unhappy with this vehicle and am reaching out to you before I go to the internet to post my complaints. Again, SHAME, SHAME Mazda. I can only hope that someone seeing this cares about your product enough to try and help me…..

May 28, 2021

Joe Caggiano was a pleasure to deal with... He made the experience both fun and enjoyable...He was able to fully describe the car and all of its features and spent as much time as was needed to make us fee More

by rocky2521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Illuminato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Caggiano
Jun 04, 2021 -

Mazda 112 responded

Thank you for your great review, Rocky! We're glad to have Joe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 28, 2021

Joe Caggiano was amazing - phenomenal service from start to finish. Explained everything clearly, was straight forward the entire time, answered all of my frantic texts quickly, and even got us the car earl More

by MikesNewMazda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caggiano
Jun 04, 2021 -

Mazda 112 responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 20, 2021

Excellent place very professional great deal joe Guttilla was excellent i will send my friends to joe Guttilla he is the best person have been leasing from other places. But you’re the best More

by Larryizzo321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Illuminato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Guttilla was my sales person he was excellent
May 25, 2021 -

Mazda 112 responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 11, 2021

Joe Guttilla has been great, I went to 3 different dealership last year around Christmas time, and Joe was the only one who was honest with me. So I came back to him after 6 months when I was ready More

by jjaffarji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guttilla
May 14, 2021 -

Mazda 112 responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 14, 2021 -

jjaffarji responded

Hi Nick Yes definitely I will be coming back to you guys for my next car and one more thing Jennifer Spera has been a great help in your accounting department.

April 20, 2021

Ms. Raven Lawson went above and beyond to assist me with a repair issue. I cannot thank her enough for going the extra mile. Outstanding effort and a job well done. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven Lawson
Apr 23, 2021 -

Mazda 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

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