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Mazda 112 - Service Center

Medford, NY

4.2
22 Reviews

22 Reviews of Mazda 112 - Service Center

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April 20, 2021

Ms. Raven Lawson went above and beyond to assist me with a repair issue. I cannot thank her enough for going the extra mile. Outstanding effort and a job well done. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven Lawson
Apr 23, 2021 -

Mazda 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

April 13, 2021

I didn't buy my car here but I get it serviced here. The new faculty is very nice and upscale. They seem to care. More

by hudirector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Illuminato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven
Apr 16, 2021 -

Mazda 112 responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

July 17, 2020

Excellent customer service, attention to details(and a special thanks to Greg for going the extra mile!). Quick and easy service, I will definitely be back for our future needs. High quality vehicles - More

by gsa77
Recommend Dealer
Yes
Employees Worked With
Greg!
Jul 21, 2020 -

Mazda 112 responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

November 04, 2019

Always a great job Raven was superb at getting my car done at a reasonable time.Nicole had my paperwork all completed i was very happy with the service More

by ratt1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 06, 2019 -

Mazda 112 responded

Thank you for taking the time to share with us! The goal of the Mazda 112 team is to ensure a painless and enjoyable process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Mazda 112 Team

April 25, 2019

Great customer service They are knowledgeable and give you great service. They got me in at a good time and the work was done in a reasonable time as I waited for the car. T More

by Car , mady612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie at service desk at Mazda 112 and Nick
Apr 29, 2019 -

Mazda 112 responded

Thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mazda 112 Team

September 24, 2018

Excellent service I recommend Mazda 112 the service is excellent they are very knowledgeable and answered all my questions the service was done quickly and right aweso More

by 1 Yankee Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Illuminato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Sep 25, 2018 -

Mazda 112 responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Mazda 112 Team

May 15, 2018

Great and friendly service You hear horror stories about service dept at dealerships but Mazda112 is amazing everyone is so friendly there it isn’t even bad if I have to wait. More

by justdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
October 22, 2017

Staff: friendly, knowledgeable, efficient, accommodating. 10/2017 - My car was purchased at Mazda 112 in 2004 and I have been going there for service ever since. In the past, I dreaded anything to do with se More

by PATRICIA B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Stephany at front desk and I recognize mechanics but I don't know their names.
December 21, 2016

Waste of money If I could give zero stars I would. DO NOT bother coming here unless you want a headache down the road. We purchased a brand new Mazda CX5 from them 2 More

by CJ J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
November 13, 2016

Credit where credit is due The Mazda 112 dealership is great. The people are friendly and courteous all the time. The showroom is clean. The service center is the same way. M More

by Tracee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what their names were, but i will take note next time to give them the recocnition.