Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda Lakeland
Lakeland, FL
350 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 350 reviews
April 23, 2026
Do not go here if you are a women/young girl. I made my appointment for a simple oil change, $80. I get there and they take the car back and I leave. An hour later I get a report of 20+ things th I made my appointment for a simple oil change, $80. I get there and they take the car back and I leave. An hour later I get a report of 20+ things that are supposedly wrong with it totally to $6,000. I tell them to ask my warranty if they’ll cover anything. The warranty tells them no. I call the warranty company and they said that they received pictures of everything supposedly wrong with it and there was in fact nothing wrong with it and that’s why they denied all the claims. I tell them to just do the oil change as I asked. I go to pick up my car and suddenly my oil change is $130 because “I asked for a tire rotation”. Never asked for that. Someone also left a lipgloss in my car, a little unprofessional if you ask me. Over all very shady business practice taking advantage of young women to make more money. Will not be back. More
by smilehawo
Employees Worked With
n/A
April 05, 2026
I don't even know where to begin. .... We are used to dealership that have sales personnel hounding you from the second you get out of the car to following you through the lot. This IS .... We are used to dealership that have sales personnel hounding you from the second you get out of the car to following you through the lot. This IS NOT THAT PLACE!😊 We were able to look at vehicles, walk around without anyone present. Once we went inside the gentleman at the front desk helped us with what we were looking for. His name is Austin Carrigan. He was attentive, patient, kind, informative and a great communicator. The sales manager also named Austin was attentive and present if any questions needed answering. The finance manager was sweet, attentive, informative and personable. Everyone there made you feel comfortable and welcomed and not pressured to purchase at all. I highly recommend this place. More
by Windyvogt
Employees Worked With
Austin Carrigan
August 04, 2025
Austin and team were great! Was the best experience buying a car. Will definitely be go back for another vehicle. Thank you all; keep up hard work! Was the best experience buying a car. Will definitely be go back for another vehicle. Thank you all; keep up hard work! More
by monterocesar28
Employees Worked With
Austin, Keith
July 26, 2025
It was a pleasure working with Lakeland Mazda. I have least several Mazda at different dealerships and Lakeland was by far the best experience. I have least several Mazda at different dealerships and Lakeland was by far the best experience. More
by Vinnyfl99
Employees Worked With
Vincent Lopez
July 18, 2025
Amazing time at the dealership. They let me take my time to make the correct decision. Second time buying a car from the same Mazda. They let me take my time to make the correct decision. Second time buying a car from the same Mazda. More
by pachecoluis18
Employees Worked With
Brian Jefferson
June 14, 2025
I just like their business model, no nonsense, fair value for the vehicle, fair value for the trade-in, no horseplay. for the vehicle, fair value for the trade-in, no horseplay. More
by TERRIEMORRISON
Employees Worked With
Brian salesman, and the finance gentleman name I do not recall
