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Mazda Lakeland
Lakeland, FL
338 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 338 reviews
March 02, 2023
The people at this dealership were amazing. We chose to do business here not because the car was our favorite model but the people including Kieth and his team were the best we felt with. We chose to do business here not because the car was our favorite model but the people including Kieth and his team were the best we felt with. More
by barbie.lash
Employees Worked With
Kieth, Austin, Jorge, Alana
February 14, 2023
I was very pleased with our experience at Mazda Lakeland. Tony Montano and Ozzie communicated with me verbally as well as a video as my MX 5 was being look at. Tony Montano and Ozzie communicated with me verbally as well as a video as my MX 5 was being look at. More
by bobc170a
Employees Worked With
tony Montano, Evan Noriega Thomas
February 14, 2023
Everyone there are very helpful and accommedating. Showed up there last Saturday Feb. 11th, without an appointment due to a check engine light alert. They were able to resolve the problem in a couple Showed up there last Saturday Feb. 11th, without an appointment due to a check engine light alert. They were able to resolve the problem in a couple of hours. The only reason I didn't give them 5 stars was due to the fact that I live about 60 miles away. More
by billmoroney
Employees Worked With
Evan Noriega Thomas
February 13, 2023
I live in Tampa and bought my vehicle at the Lakeland dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything else needs attention. My person was Tony Montano and he was top-notch. Thank you Tony! More
by Ruthie.Gillard
Employees Worked With
Tony Montano (10 stars) for Tony!!!! , Evan Noriega Thomas
February 03, 2023
Mazda Lakeland went from being a fallback option (because it was over an hour away) to our dealership of choice due to our sales person ,Brian’s, friendly demeanor and regular check ins with video messages h it was over an hour away) to our dealership of choice due to our sales person ,Brian’s, friendly demeanor and regular check ins with video messages highlighting their new arrivals in the make and model I was interested in! He was very straightforward and gave me realistic pricing breakdowns that let me walk away from the purchase feeling excited for my new car and happy with the “deal” I got. It’s worth pointing out that there was a significant difference between this dealership and my closer, local dealerships, when it came to additional fees… they didn’t add things like a “pre delivery service charge” or throw a bunch of extra junk on the vehicle to drive the price up, and that alone is worth choosing this location! I also have to mention that the paperwork part of the sale was exceptionally easy, and our finance person was fun and friendly and actually made that part the highlight of our whole car buying experience! If it’s your local dealership, lucky you… if it’s a bit further away, it’s definitely worth your consideration… I’m definitely glad we made the trip out! More
by RT
Employees Worked With
Brian Jefferson
February 02, 2023
We were very pleased with our experience at Mazda Lakeland. Brian Jefferson and Keith guided through everything. I would recommend Mazda Lakeland to anyone looking for a used or new car. Lakeland. Brian Jefferson and Keith guided through everything. I would recommend Mazda Lakeland to anyone looking for a used or new car. More
by Bill
Employees Worked With
Brian and Keith
February 02, 2023
After seeing the trim and color of the car I wanted online at Mazda Lakeland, I got in touch with Brian in sales. Buying a car is usually fraught with stress and anxiety, but Brian was prompt and profe online at Mazda Lakeland, I got in touch with Brian in sales. Buying a car is usually fraught with stress and anxiety, but Brian was prompt and professional throughout the whole process. He showed me the vehicle I was interested in with a quick video to verify it was in stock. There were no 'games' or other tactics that I've experienced with dealers in my local area. Instead, Brian and I worked out the numbers for the new car and the trade-in value of my car over the phone and text. I was then happy to drive hours up the road to complete the deal. It was probably the best experience buying a car I've ever had... and I've bought a lot of cars in the past! I really appreciate the Brian and the whole sales team. 5+ stars! More
by Keitan
Employees Worked With
Brian Johnson
