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Mazda Lakeland

Lakeland, FL

Overview
Reviews
Vehicles
4.6
338 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records. Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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4317 Hwy US Hwy 98 S

Lakeland, FL

33812

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Showing 338 reviews

February 01, 2023

Very pleasant and thorough staff. Loved the video they sent me only could be made better if they served tea as well as coffee! More

by Daisy's Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
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Feb 03, 2023 -

Mazda Lakeland responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2023

Excellent service felt at home mr. Sean cheek treated me like family the whole team is great got great deal if ur in the market Lakeland Mazda is the place to go More

by raymonehoward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean cheek .Austin, Evan Noriega Thomas
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Feb 01, 2023 -

Mazda Lakeland responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2023

Our sales representative and all staff were courteous and professional. A pleasure to do business with these people! More

by djw93001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Evan Noriega Thomas
Report | Print
Jan 29, 2023 -

Mazda Lakeland responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 22, 2023

The staff was professional and kept me informed about service progress. I would recommend the service department for you Mazda service needs. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Montano
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Jan 23, 2023 -

Mazda Lakeland responded

Hi Roger, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Although I dreaded trading in my paid off Honda accord and wasn’t looking forward to payments, this was by far my greatest car buying experience. Salesman Sean Cheek along with other staff went above and More

by Yolanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cheeks , Evan Noriega Thomas
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Jan 21, 2023 -

Mazda Lakeland responded

Hi Yolanda, thank you so much for your positive comments about Mazda Lakeland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Im satisfied with the work, professionalism and customer service they provide and all done in a timely fashion!! More

by dare2dig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Report | Print
Jan 21, 2023 -

Mazda Lakeland responded

Hi, thank you so much for your positive comments about Mazda Lakeland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2023

Dalton Friedel did a very good job. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. More

by S. Lander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Friedel
Report | Print
Jan 19, 2023 -

Mazda Lakeland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

This dealership is clean and modern and hosted by a nice group of salespeople who are willing to help. More

by Ginsbergr4534
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Report | Print
Jan 18, 2023 -

Mazda Lakeland responded

Hi, we are so happy to read such a great review about Mazda Lakeland! We look forward to your next visit! Take care!

January 12, 2023

I came to the Mazda Lakeland dealership and made an appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be More

by Dean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Noriega Thomas
Report | Print
Jan 18, 2023 -

Mazda Lakeland responded

Dean, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (863) 274-7240 so we can work towards a resolution.

January 11, 2023

Excellent customer service, good amenities in the dealer, Need to work on the time for an oil change and updates about the status of the service. More

by Jayse7enevents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Report | Print
Jan 16, 2023 -

Mazda Lakeland responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

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