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Mazda Lakeland
Lakeland, FL
338 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 338 reviews
February 05, 2025
The associate that assisted me with my services showed amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! More
by HENRY
Employees Worked With
I don't remember his name but he was at the front desk.
January 28, 2025
We had a great experience. We have honestly disliked our car shopping experience over the past year until we stopped into Mazda Lakeland by total accident. Keith was so kind an We have honestly disliked our car shopping experience over the past year until we stopped into Mazda Lakeland by total accident. Keith was so kind and knowledgeable and meet us at the door. I can just tell that Mazda Lakeland just does car buying differently. We felt like family. No tricks or hassle! More
by Amanda Rodriguez
December 25, 2024
An easy and stress free process. No pressure during the whole time at the dealership. No pressure during the whole time at the dealership. More
by MDW91325
December 24, 2024
First time Madza owner and love our new cx-50. Whole buying experience was easy and fast. From when we walked in and met our salesman til we signed our papers, it was a pleasure dealing with Mazda Whole buying experience was easy and fast. From when we walked in and met our salesman til we signed our papers, it was a pleasure dealing with Mazda of Lakeland More
by Scott
Employees Worked With
Vincent Lopez & Julio Gonzalez
December 20, 2024
My service advisor Nemer was stellar as usual, he kept me informed and updated with the progress of the servicing and was so efficient and informative when it was time to check out. informed and updated with the progress of the servicing and was so efficient and informative when it was time to check out. More
by pampnina
Employees Worked With
Nemer Amador
October 31, 2024
One day warranty fix turned into a week! Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees More
by weygandt70
Employees Worked With
Service
