Mazda Lakeland

Terrible customer service and inconsiderate staff my vehicle was there for over 7 hours and no one ever knew what was going on. The number they gave us for an update was an out of service line that no o vehicle was there for over 7 hours and no one ever knew what was going on. The number they gave us for an update was an out of service line that no one answered More

Best dealership that I’ve dealt with. Excellent personnel and fair prices for service. Plus I have not had a single problem with my vehicle. That’s what will keep me a happy customer. and fair prices for service. Plus I have not had a single problem with my vehicle. That’s what will keep me a happy customer. More

Susan and Zachary are the best. They are both very professional, knowledgeable, and personable. I felt like I had my own designated sales team working to help me throughout the entire experience. Th professional, knowledgeable, and personable. I felt like I had my own designated sales team working to help me throughout the entire experience. They understood the accommodations I needed for my growing family. They both worked consistently and patiently on managing questions about their vehicle pricing against any fair market trade-ins I proposed. I received rapid responses on pricing quotes and requotes for lender repayments. They appeared honest and caring. I did not feel pressured to buy a vehicle. Our constant contacts were sincere and appropriate. Susan shared the history of the owners and their promises to only price vehicles and not people. I felt a sense of pride in this dealership's culture. Through Susan and Zachary you can observe the willingness of everyone to work as a team in a customer first environment. More

Nice & new; check-in & communication great; picking up was awful. 20 minute wait & 1 emp left. was awful. 20 minute wait & 1 emp left. More

Addressed my brake issue in a very professional manner. Service manager was courteous and professional. Service manager was courteous and professional. More

Everyone was pleasant, professional & helpful. They found a car I liked with a great lease a car I liked with a great lease More

Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More

Went there for an oil change and was quite impressed with the new location. Service was excellent and quick. the new location. Service was excellent and quick. More

Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More

Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of our Mazda CX-9 was quick and easy. Jack communicated with us the entire time which made for a positive and enjoyable buying experience. I highly recommend you visit the new Mazda Lakeland store when you are considering buying a new Mazda and speak to Jack! More