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Mazda Lakeland
Lakeland, FL
344 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 344 reviews
September 30, 2021
Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More
by rushbernie
Employees Worked With
Isaac Mendoza
September 11, 2021
Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More
by Char & Larry
Employees Worked With
Isaac Mendoza
August 31, 2021
Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of our Mazda CX-9 was quick and easy. Jack communicated with us the entire time which made for a positive and enjoyable buying experience. I highly recommend you visit the new Mazda Lakeland store when you are considering buying a new Mazda and speak to Jack! More
by Jody569
Employees Worked With
Austin Oliver, Finance - Sophia, general manager
August 21, 2021
This was the best car buying experience I’ve had since I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would de I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would definitely buy another car at this dealership. More
by Former BMW guy
Employees Worked With
Susan, Joli, Nelson, Amlee, Isaac Mendoza
July 28, 2021
I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t know if all the dealer should do the same but I used to get notifications via text (including a video) with updates of all the works the mechanics do and a video with a visual inspection. I strong recommend this dealership to do that to keep inform the customer. It’s really nice to see and feel they are taking care. But overall everything was good. More
by Miguel L
Employees Worked With
Don’t recall the name of the service employee
July 10, 2021
We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More
by adamsgolfpro
Employees Worked With
Service manager, Parts manager , Isaac Mendoza
July 03, 2021
Excellent experience. Service department employees are friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand new, state of the art, well organized and set up really nice - because of it, even though the appointment took a long time due to what was needed on my car, things ran very smooth. You are informed about what's happening every step of the way. I love the video inspection of your vehicle - that's one thing which is just wonderful. Usually after the appointment my car has just a mediocre wash and cleaning. Well not here - it was SUPER duper clean both inside and out. Because of how dirty it was inside I was going to hit the car wash that same day. Well I didn't even need to wash or clean it myself this time. The final bill was even much lower than anticipated, which surprised me to say the least. Thank you Mazda Lakeland, well done, you have earned my business and I highly recommend this dealership for any vehicle issues that come up. More
by Neoandtrinity15
Employees Worked With
Isaac Mendoza
July 03, 2021
Amazing! Austin, Jack and Aleena all made my experience great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate t great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate that so much. More
by brookeashleylong
Employees Worked With
Jack, Austin, Aleena
