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Mazda Lakeland
Lakeland, FL
338 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 338 reviews
August 21, 2019
Professional but Friendly Service I was taken care of immediately upon arrival for my service appointment; I discussed the services I wanted/needed and the Service Advisor explained ev I was taken care of immediately upon arrival for my service appointment; I discussed the services I wanted/needed and the Service Advisor explained everything to me before asking me to sign the service order. They also had a nice clean Mazda 3 courtesy car for my use. The Cashier was equally as helpful and nice.. overall, a great experience!! This is why I always use this dealer. Good people!!! More
by LizzieB
Employees Worked With
Joey Campion
August 17, 2019
Great Experience! Our experience with Lakeland Mazda was great! Cory was our salesperson and I would highly recommend him. He is very easy to work with and does not mak Our experience with Lakeland Mazda was great! Cory was our salesperson and I would highly recommend him. He is very easy to work with and does not make you feel pressured. We love our CX 5! All aspects of the store from the managers, finance and service are A PLUS! More
by Skinch68
Employees Worked With
Cory
August 09, 2019
First time I didn’t cry at a dealer Mazda Lakeland was wonderful start to finish. I didn’t want a Mazda, I went there for my dream car, a Subaru cross trek. Jollie enticed me to consider Mazda Lakeland was wonderful start to finish. I didn’t want a Mazda, I went there for my dream car, a Subaru cross trek. Jollie enticed me to consider a Mazda but my heart was set on my Subaru (we drove 93 miles one way to look at the car of my dreams). Jollie didn’t bat an eyelash, he helped me the entire time to make the best decision for me. No pressure and amazing customer service. The entire staff at Lakeland Mazda was so great... and I didn’t buy a Mazda. I have already recommended Lakeland Mazda to everyone at my job. Love! Thank you jollie and the entire Lakeland Mazda team! More
by Marlenesue73
Employees Worked With
Jollie Lewis
August 08, 2019
Wonderful Great place needed to get my oil change done and the staff was very friendly and helpful answered my questions and explained everything in detail defi Great place needed to get my oil change done and the staff was very friendly and helpful answered my questions and explained everything in detail definitely recommend! Thank you for taking care of my car! More
by JN0921
Employees Worked With
Joey, and I believe her name was Jenna
July 04, 2019
Zoom zoom Friendly and efficient sales staff. No pressure sales. Information up front and direct. Quick process from choosing a vehicle to driving off the lot Friendly and efficient sales staff. No pressure sales. Information up front and direct. Quick process from choosing a vehicle to driving off the lot with my Mazda More
by Leisa
Employees Worked With
Phil
July 04, 2019
Highly recommend This is my second Mazda purchase in four years. I feel very comfortable with the price I paid for my Mazda 6 and the entire experience. This is my second Mazda purchase in four years. I feel very comfortable with the price I paid for my Mazda 6 and the entire experience. More
by Molly Mc
Employees Worked With
Phil
June 30, 2019
Could not be better! Recently leased a Mazda 6 from Mazda Lakeland. Dealt with Chris Tackett (Sales Manager) completely online. Chris quoted me a very competitive price Recently leased a Mazda 6 from Mazda Lakeland. Dealt with Chris Tackett (Sales Manager) completely online. Chris quoted me a very competitive price on the car I was shopping for, traded another dealer for that exact car, and delivered the car to our home (about 70 miles away) all for the original quoted price. Sweet! The car was delivered by Alan Wynter who went over the car, and answered all of my questions. I would highly recommend this Mazda dealership and would definitely use them again. More
by Happy with My 6
Employees Worked With
Chris, Alan
June 28, 2019
Great quick accurate service to buy a car. Have never had a better experience in buying a car before... Alan the salesman was beyond belief in his service and quick accurate information. I wo Have never had a better experience in buying a car before... Alan the salesman was beyond belief in his service and quick accurate information. I would recommend Mazda at Lakeland location to anyone. Also... the financial gentleman that helped us was extremely nice, knowledgeable and made the experience the best... Thank you Lakeland Mazda. More
by Happy buyer
Employees Worked With
Alan (Salesman) and I cant remember the Financial person that helped us. But he was beyond helpful and needs to be promoted... He even helped with facilities computer system and fixed it.
June 27, 2019
Great Customer service Mazda Lakeland is a premier dealer in this region. They are organized, knowledgeable, trustworthy, competitive pricing and accountable. They have gone Mazda Lakeland is a premier dealer in this region. They are organized, knowledgeable, trustworthy, competitive pricing and accountable. They have gone above and beyond each and everytime I needed their expertise. They are reliable and professionable from the front desk staff to the service technicians and auto mechanics. I absolutely would recommend them and I value them as an allie to assist me to maintain my vehicle to run smoothly and efficiently. More
by Kimber0106
Employees Worked With
Edwin, Kevin, Front end staff
June 14, 2019
Great service from knowledgeable technicians Needed my convertible top fixed and the technicians went out of their way to make certain all issues were resolved as quickly as possible....great job Needed my convertible top fixed and the technicians went out of their way to make certain all issues were resolved as quickly as possible....great job! More
by Donald j
Employees Worked With
Steve
