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Mazda Lakeland
Lakeland, FL
341 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 341 reviews
June 28, 2019
Great quick accurate service to buy a car. Have never had a better experience in buying a car before... Alan the salesman was beyond belief in his service and quick accurate information. I wo Have never had a better experience in buying a car before... Alan the salesman was beyond belief in his service and quick accurate information. I would recommend Mazda at Lakeland location to anyone. Also... the financial gentleman that helped us was extremely nice, knowledgeable and made the experience the best... Thank you Lakeland Mazda. More
by Happy buyer
Employees Worked With
Alan (Salesman) and I cant remember the Financial person that helped us. But he was beyond helpful and needs to be promoted... He even helped with facilities computer system and fixed it.
June 27, 2019
Great Customer service Mazda Lakeland is a premier dealer in this region. They are organized, knowledgeable, trustworthy, competitive pricing and accountable. They have gone Mazda Lakeland is a premier dealer in this region. They are organized, knowledgeable, trustworthy, competitive pricing and accountable. They have gone above and beyond each and everytime I needed their expertise. They are reliable and professionable from the front desk staff to the service technicians and auto mechanics. I absolutely would recommend them and I value them as an allie to assist me to maintain my vehicle to run smoothly and efficiently. More
by Kimber0106
Employees Worked With
Edwin, Kevin, Front end staff
June 14, 2019
Great service from knowledgeable technicians Needed my convertible top fixed and the technicians went out of their way to make certain all issues were resolved as quickly as possible....great job Needed my convertible top fixed and the technicians went out of their way to make certain all issues were resolved as quickly as possible....great job! More
by Donald j
Employees Worked With
Steve
May 14, 2019
New front brakes Very honest. Big change from previous dealer. Would rate 5 stars with sales experience. Ride home & service rated excellent. Will return for future se Very honest. Big change from previous dealer. Would rate 5 stars with sales experience. Ride home & service rated excellent. Will return for future service or purchase. More
by Wayne.Reed3026
Employees Worked With
Service adviser Joey. Ride home excellent.
May 06, 2019
New car purchase Jolly and Sophia were awesome to work with. Very laid back buying a car in Lakeland unlike Tampa where I reside. Lakeland Mazda was friendly, fair , h Jolly and Sophia were awesome to work with. Very laid back buying a car in Lakeland unlike Tampa where I reside. Lakeland Mazda was friendly, fair , honest and great to work with. I highly recommend and will be back! More
by Mike
Employees Worked With
Jolly and Sophia
May 02, 2019
Great service This is my third Mazda I have purchased, two of them at this location. The dealership is amazing and always works with you. I wanted to share this wit This is my third Mazda I have purchased, two of them at this location. The dealership is amazing and always works with you. I wanted to share this with you because yesterday I had my car serviced and my service advisor Edwin was amazing. Found the perfect items I needed worked with my price point and allowed me to leave feeling confident about my long drive through the state. Not only will I go back for sure but I always feel like I’m in good hands with this service advisor! More
by MaryAnn
Employees Worked With
Edwin
April 30, 2019
Excellent Service and Friendly Lakeland Mazda Took the time to explain my repairs and charges. Vechile was Fixed in a fast friendly environment. Customer service was excellent T Lakeland Mazda Took the time to explain my repairs and charges. Vechile was Fixed in a fast friendly environment. Customer service was excellent Thank you More
by Steverado
Employees Worked With
Edwin
April 03, 2019
Safety Recall Called to schedule service for a safety recall. Able to get in the next day. Service department advisor Joey Campion was very professional. Service co Called to schedule service for a safety recall. Able to get in the next day. Service department advisor Joey Campion was very professional. Service completed in under an hour as well as a full circle inspection. Very efficient and friendly staff. More
by Deb
Employees Worked With
Joey Campion
March 12, 2019
Best dealership!! I was in the market for a new car and visited many dealerships and test drove many cars so as to make an informed decision. Lakeland Mazda was by far I was in the market for a new car and visited many dealerships and test drove many cars so as to make an informed decision. Lakeland Mazda was by far the most pleasant and enjoyable dealership!! I really appreciated their up-front best-price-first and no-pressure way of doing things...it made the experience very stress-free. I was very stressed and annoyed at the other dealers. Mark was excellent in telling me about all of the features of the Mazda, and I very much enjoyed working with him. The management, Susan and Sophia, were also very pleasant and helpful. I will definitely go to Lakeland Mazda again because I liked the dealership so much, and of course because I love my new Mazda!!! :-) More
by Stephanie
Employees Worked With
Mark, Susan, Sophia
March 01, 2019
Excellent Customer service I left my car for painting/treatment service and Peter when above & beyond to make sure everything were done correct I was provided with a loaner wh I left my car for painting/treatment service and Peter when above & beyond to make sure everything were done correct I was provided with a loaner while my car was at the shop More
by Mireya
Employees Worked With
Peter
