Mazda Lakeland - Service Center

The dealership as a whole is great. The sales staff to the service writers are wonderful. However I think they need to work on communication. I went in for service to my steering wheel The sales staff to the service writers are wonderful. However I think they need to work on communication. I went in for service to my steering wheel being off centered and wanted that fixed air in my tires and for my freon to be checked. Instead what I got was the steering wheel not fixed because all they did was a wheel alignment they didn’t check or put air in my tires because my low air in 3 of my tires light came on one as low as 28psi and instead of checking the freon I got a video on how to operate my AC unit. And got charged $150.00 for absolutely nothing. I will not be bringing my car to this dealership anymore for service I will find another Mazda dealership to take my car to be worked on. It’s a shame because everything else about my experience there was awesome. More

Always seem to do a nice job. Act very professional. Juan is a great service advisor for sure. Act very professional. Juan is a great service advisor for sure. More

Superb service. Very friendly staff and very knowledgeable ,Also,they speak to you!They treat you like a person , only like a customer.Would buy again from them in th Very friendly staff and very knowledgeable ,Also,they speak to you!They treat you like a person , only like a customer.Would buy again from them in the future . More

The services and how they inform me how things are going is perfect. Miss the car wash is perfect. Miss the car wash More

I always receive the best professional and friendly service when I visit, usually for the standard maintenance interval. They never have a problem with taking the time to answer my questions, in fact, service when I visit, usually for the standard maintenance interval. They never have a problem with taking the time to answer my questions, in fact, they always show a general interest in what I'm inquiring about. It's a very relaxed and welcoming environment. More

The associate that assisted me with my services showed amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! More

My service advisor Nemer was stellar as usual, he kept me informed and updated with the progress of the servicing and was so efficient and informative when it was time to check out. informed and updated with the progress of the servicing and was so efficient and informative when it was time to check out. More

They always provide great service, and friendly staff, they have always taken great care of me. they have always taken great care of me. More

One day warranty fix turned into a week! Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees More

Buena atención, puntualidad, amabilidad, organizado y limpio, ambiente agradable y tranquilo, buena energía y buena actitud limpio, ambiente agradable y tranquilo, buena energía y buena actitud More