Mazda and Kia Of New Bern

I purchased a Buick from Mazda & Kia of New Bern, and in less than two months: *I have run out of oil in my vehicle. Upon taking it back to the dealership, they claimed that there was oil in my vehicl in less than two months: *I have run out of oil in my vehicle. Upon taking it back to the dealership, they claimed that there was oil in my vehicle, despite my witnessing my oil being checked, and there being almost no oil in my vehicle. *My brakes have begun giving me problems. *I am having problems with my car accelerating. *My air conditioning has begun making a loud vibrating noise. Upon calling to make an appointment, the service department could not fit me into their schedule into the next day. No warranty on my vehicle due to the high mileage..definitely not a recommend. More

Moved into the area of this dealership and several others in the last year. I needed routine maintenance and other common repairs on my 2002 Mazda Protégé. I priced work and schedule availability at a deal in the last year. I needed routine maintenance and other common repairs on my 2002 Mazda Protégé. I priced work and schedule availability at a dealership in Greenville, but found it was more affordable and convenient to have the New Bern dealership handle my needs. Time after time, they are easy to schedule with and understanding of my need for affordable solutions to my automotive issues. They readily restored my headlight casings BEAUTIFULLY rather than suggesting the only solution was replacement at over $100.00 per headlight. They can get me to my office for the day so I can work while they work. The service staff are particularly friendly and because I feel well cared for by this team, I will go to them first when I am ready to buy another vehicle. Donald, Christine & Bob are great at customer service and well worth a visit whether you are in the market for a new car or just needing help with your Mazda or Kia. Thanks y’all! L. Rogers More