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Mazda of Claremont

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.8
777 Reviews
The team at Mazda of Claremont would like to welcome you to our dealership in Claremont, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Claremont, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Claremont count on the high-quality vehicles and services found at Mazda of Claremont, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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667 Auto Center Drive

Claremont, CA

91711

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Showing 777 reviews

April 05, 2024

Customers are not greeted, receptionists desk is always empty. Car salesmen sit at desks, and ignore you. Salesmen are rude unless you automatically accept their deal. Try to upsell you. I would head to ki More

by JELASCO210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arash Himmat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vander Urzua
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Apr 05, 2024 -

Mazda of Claremont responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

April 03, 2024

I liked the little video they made of the underside of my car during the oil inspection. And, amazingly, they didn't find anything wrong. More

by keithalt
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out

March 29, 2024

In my experience, my service advisor lacked friendliness. Wasn't rude, but I'd appreciate more warmth. They attributed my car's problems to an after-market matter and mentioned how they should have charge More

by zzzzzzzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Mazda of Claremont responded

Hello, My name is Roy Wells,Service Manager at Mazda of Claremont. I'm very sorry and disturbed to hear about your last visit here. Could you kindly reach out to me at your earliest convenience so that I may discuss this matter with you? I would appreciate that. Thank you

March 29, 2024

Straightforward, no gimmicks, intelligent, professional and courteous. Quick and efficient. A pleasurable car buying experience. More

by VLUP2US65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylon Theos
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Apr 01, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your stress-free experience and will be sure to pass on your kind words to Arash, Kylon and the team. Please let us know if there's anything else we can do for you.

March 29, 2024

Excellent customer service. Amy is wonderful. Excellent communication. Love the videos without them I may not have gotten everything done. More

by mhonold5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

March 28, 2024

On my first visit to Mazda of Claremont was very positive. Thank you Alyssa Lane for your HELP GOOD JOB . More

by Silschu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Lane, Ram Tehrani
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Mar 28, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and are so pleased we were able to assist you!

Mar 28, 2024 -

Silschu responded

Thank you Alyssa for your Great Job.

March 28, 2024

So glad we found Claremont Mazda. We will always bring our car here. Friendly, honest and great communication. More

by moonfamily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Mazda of Claremont responded

Thank you for allowing us to earn your business and posting a review. We're happy to read about your great experience. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

March 26, 2024

I had a good experience at this dealership for the first time and the process of having to go through with getting the parts and cost was straightforward. More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

March 24, 2024

A very pleasant purchase experience with both the General Manager and the Sales Consultant fully involved. A professionally run dealership with excellent customer interaction. More

by AROCHE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez
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Mar 25, 2024 -

Mazda of Claremont responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

March 23, 2024

Mazda of Claremont always provides great customer service at this location. Will always bring my vehicle here for service. More

by AESCOBAR149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
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Mar 25, 2024 -

Mazda of Claremont responded

Thank you for your excellent review; we are happy to pass along your comments to Martin and the team here at Mazda of Claremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

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