643 Reviews of Mazda of Columbia - Service Center
Parts arrived fast and the installation was done in no time. Their staff is friendly, helpful and explain everything involved with the process. Very pleased of my experience. time. Their staff is friendly, helpful and explain everything involved with the process. Very pleased of my experience. More
Took my car in for a part that has been on back order since November. Got my car back with a warning light on and now my auto headlights don’t work. Have to take it back again for them to look at it. since November. Got my car back with a warning light on and now my auto headlights don’t work. Have to take it back again for them to look at it. More
The staff at Joe Machens are very proactive in selling and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisf and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisfied with my experience at this dealership and service center. More
Very pleasant customer service respresentives. Prompt and professional. Especially appreciate the documented ststus report and ability to work us in quickly. Prompt and professional. Especially appreciate the documented ststus report and ability to work us in quickly. More
Corey and the entire team were very kind. My sister and I were part way into a snowy road trip when the icy conditions sent us into the ditch. Luckily we got out ok but with the car now havin My sister and I were part way into a snowy road trip when the icy conditions sent us into the ditch. Luckily we got out ok but with the car now having a little shake. After calling the closest Mazda, they were too busy and unable to look at the car, but calling Machens and talking to Corey, not only do they answer their phones promptly, he was also very patient, listened and reassured they would absolutely look at it when we got there. The atmosphere was laid back and their team made us feel at home which was especially nice considering we were just passing through. After a scary car incident, we were able to take a breath and know we were in good hands. Corey and other team members even input when we asked where we could find a local lunch spot and didn’t disappoint there either. Now back on the road, we have peace of mind and can enjoy the rest of our trip. More