643 Reviews of Mazda of Columbia - Service Center
The flow into the service center is not clear. It has changed a few times and sometimes I have to wait for somebody to know I’m there. In addition to regular service I mentioned several times that It has changed a few times and sometimes I have to wait for somebody to know I’m there. In addition to regular service I mentioned several times that I wanted a creaking sound checked out. When Corey called ti say my vehicle was ready, that had not been checked. Once they got into it they took care of it just fine. More
Machens has always been helpful and kind in setting up appointments and explaining needed repairs and recommendations. Corey is so helpful and knowledgeable. I always know I can count on excellent service appointments and explaining needed repairs and recommendations. Corey is so helpful and knowledgeable. I always know I can count on excellent service. More
Everything was set in stone. Upon showing up to sign and get the vehicle, they failed to get the body damage resolved as promised. They weren't willing to fix it losing the sale. Upon showing up to sign and get the vehicle, they failed to get the body damage resolved as promised. They weren't willing to fix it losing the sale. Also causing me to continue looking after they already pulled my credit, and had the agreement ready. Extremely disappointing. More
All great, except the explanation of the extended warranty policy, I only received one page of the 7 page policy when vehicle broke down service repair was denied.... warranty policy, I only received one page of the 7 page policy when vehicle broke down service repair was denied.... More