Mazda of Everett

Mike was extremely helpful, actually listened to my wants and needs, and worked hard to fit me with the perfect car. He chose the ideal match for me. The transaction went very smoothly, very straightforwar and needs, and worked hard to fit me with the perfect car. He chose the ideal match for me. The transaction went very smoothly, very straightforward, no surprises. It was undoubtedly the best car buying experience I have had. I love my new car! More

They put too many people in the pot to help us finding a car and buying a car. They couldn't tell who said what other than as what we could tell them what was said when we were there. We told them what we c car and buying a car. They couldn't tell who said what other than as what we could tell them what was said when we were there. We told them what we could pay and that we wouldn't purchase the vehicle unless it was brought down to what we specifically stated. They gave us false hope and information, completely misled us. Then they proceeded to argue with us over a document my husband and I were told to sign so that they could not sell the car while we were trying to make the deal. We were told that we were in no way going to be held to the price they had gotten it down to the night we left and when we came back in several days later one of the three owners said "You are in no way going to be held to this document" but then continued to push the fact we signed it at the price they had it at Saturday (we came back in on Wednesday). They were rude all three owners got involved in the deal and not one of them told us there are 3 owners and we were told one thing over the phone and when we came in they said a completely different thing. BOTTOM LINE IS: THEY CANNOT BE TRUSTED, THEY LIE AND ARE RUDE AND WHEN YOU CATCH THEM IN THEIR LIES THEY TRY TO PUT IT ON YOU! I have never been treated like this before. The worst part is they were $23 away from making a deal... More

The service provided by your shop is outstanding. I have dealt with Kevin for years and he always takes car of all my service needs. Your service is the best I have encountered in the Seattle area. I believ dealt with Kevin for years and he always takes car of all my service needs. Your service is the best I have encountered in the Seattle area. I believe your dealership is the best Mazda dealership in the state. And I love the free car washes. More

Another Mazda dealership up north tried to force me into having work done on my car when it did not need to be done. When I took it into Everett Mazda they told me that I didn't need the work done and that having work done on my car when it did not need to be done. When I took it into Everett Mazda they told me that I didn't need the work done and that there was nothing wrong with the car (as I thought). This was several years ago. I have been taking my car to Everett Mazda ever since and they are VERY honest and I feel that I can completely trust them for service. I would definitely recommend them. They have excellent customer service. Also their sales people helpful and are never pushy. More

Ten stars. Impressive. What attention to detail and assisting the customer. Need a car?????? This is the place to come - MAZDA OF EVERETT. Salesman Joe Garcia, friendly, helpful, answered all my questi assisting the customer. Need a car?????? This is the place to come - MAZDA OF EVERETT. Salesman Joe Garcia, friendly, helpful, answered all my questions. Hope they are here for a long time to come. Bought a 2011 Miata MXR-5 Special Edition Dolphin Gray right off the showroom floor. Thank you all!!!!!!!!! Doreen Lee More

Went in with my daughter to look for a vehicle. I was "VERY" clear with the salesman that my daughter had already been pre-approved thru my credit union for 8,000 financed and 2,000 cash... that the 10,0 "VERY" clear with the salesman that my daughter had already been pre-approved thru my credit union for 8,000 financed and 2,000 cash... that the 10,000 price was a "walk out the door" price. That we did not have 1 penny more.... In fact I can't even begin to tell you how many times I stressed this to the salesman. Well, Chris had only worked there 2 days, so he went to his manager. His manager pointed to a cherry red 2007 mazda 3 with 86,000 miles. The salesman, Chris was great. He was took us on a test drive and showed off all the cars bells and wistles etc. When we got back I told him we had a couple of other places to look at and that I would let him know about the car no later than 3pm. Well, my daughter and I drove on down the road and she expressed to me how much she liked the car so, within the hour we went back to the dealership. We sat down to get the paperwork done and, they came back with a price of nearly 12,000. I was confused because I had expressed to the salesman and the manager numerous times that there was a $10,000 cap. Chris went back to the manager a couple times, then finally came back and apologized saying that it was his misunderstanding. This was NO MISUNDERSTANDING! I had been VERY CLEAR from the time I walked in the door as to what the budget was... I was VERY honest about our situation and they are the ones who pointed us to this car. They led us to believe that this car was available at this price, they let my daughter test drive it, they let her fall in love with it and then they ripped the car out of her hands....AND... they wasted time we could have used searching for a car that "would have" worked with our budget. They are the reason people don't like used car salesmen. They are dishonest liars!! More

Dear Mr. McCann: Last week, I was provided with an Dear Mr. McCann: Last week, I was provided with an excellent deal on a used car at your Mazda of Everett dealership, and I truly appreciate it. Dear Mr. McCann: Last week, I was provided with an excellent deal on a used car at your Mazda of Everett dealership, and I truly appreciate it. As a single guy on limited budget, I can tell you that the prospect of having to spend thousands of dollars on a used car, according to estimates I'd received elsewhere, was a dim one. Thankfully, I decided to opt for one more professional opinion before going to any other dealer. I'd like to compliment you and one of your employees, Mr. Joe Garcia, for the excellent service you both provided me last week. Mr. Garcia helped get the car detailed and out the door, but also took time to have the mechanics repair the inside trunk latch that was not properly functioning. I have always been pleased with the service I received at your dealership. However, your professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. You have definitely gained a new customer who will refer all of my friends in need of a vehicle to Mazda of Everett. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Mazda of Everett for years to come! Sincerely submitted, Marvin, Everett Resident More

The entire staff at Everett is always friendly with huge smiles, ready to help me in whatever I need help with even opening the doors for me. I have never had a problem with getting help and someone is alwa smiles, ready to help me in whatever I need help with even opening the doors for me. I have never had a problem with getting help and someone is always right there to answer questions and to get me in and out quickly; even if I have to use one of their loaner cars while my car is being worked on. Recently I purchased a brand new 2010 car and Jerry helped me from the very get go and got me the car/color/year, and all that I wanted in it and made it happen within a day. My car was washed and ready for me to pick it up and Joe helped me go throught step by step with all the new features that I have not had in my previous cars. They are truely a great staff with open arms and make you part of their family!!! Thanks Everett of Mazda staff!!! I will be in often to get my car washed since I get a lifetime of car washing as well!!!! Great people to work with and great cars I do recommend them to all my friends and family! Natalie Maneval More

I recently bought a used car from them this past weekend and was helped by Ken, Steve, and both owners, who were actually working at the dealership. Everyone involved made sure I was completely happy with m and was helped by Ken, Steve, and both owners, who were actually working at the dealership. Everyone involved made sure I was completely happy with my purchase and was comfortable with the overall process. They even helped with my financing and getting my insurance on my used vehicle so that I could take the car home the same day! They were knowledgeable, friendly, and accommodating. There were a few hiccups but everyone worked hard to make it right and they kept their word! I highly recommend this dealership! They are true professionals! More

I have been going to Mazda of Everett for service and sales since 2007. I had my 2006 Mazda 3 serviced by them several times, and I was always very pleased with their work and customer service. In Februa sales since 2007. I had my 2006 Mazda 3 serviced by them several times, and I was always very pleased with their work and customer service. In February 2009 I traded in my 2006 Mazda 3 for a 2009 Mazda 3 and the process was seamless. I found a car I liked and I called them, they worked out financing prior to my arrival, so really all I had to do was go in take a test drive sign my papers and I had my new car! I would highly recommend Mazda of Everett to anyone looking to buy a new or used car because they are so friendly and easy to work with. More