Mazda of Gainesville

Scott was absolutely fantastic throughout the entire process! He went above and beyond to find the exact car that met all my needs and budget. Thanks to his patience and dedication, I was able to drive process! He went above and beyond to find the exact car that met all my needs and budget. Thanks to his patience and dedication, I was able to drive home in a car that I truly love. If you’re looking for a smooth, honest, and stress-free car buying experience, I highly recommend working with Scott! More

We had a good experience buying our car at Mazda of Gainesville. William Scott was really nice, helpful and professional; he took the time to explain everything, and answered all of our questions and c Gainesville. William Scott was really nice, helpful and professional; he took the time to explain everything, and answered all of our questions and concerns. We appreciated that he never pressured us and completely understood that we needed a little time to shop around before making our final decision. On the day of the purchase, he made the entire experience smooth and pleasant, and he was still completely ready to answer all of our last-minute questions. If you are looking for a stress-free car buying experience, I highly recommend working with William! More

Everyone from service to sales to management and finance were amazing. Very professional, friendly, and customer focused. were amazing. Very professional, friendly, and customer focused. More

This dealership made me feel very good about my purchase at first I was skeptical, but after I received good help by not only Scot Weltz, but two other gentlemen one was a manager and the other one was the at first I was skeptical, but after I received good help by not only Scot Weltz, but two other gentlemen one was a manager and the other one was the finance manager. I’m very happy they made me feel good about what I’ve done. More

Adam was great & very knowledgeable, made the car buying process very smooth and got us in our perfect car. process very smooth and got us in our perfect car. More

I was looking for a new Mazda CX5 Select for my daughter. I found a great deal online at Gainsville Mazda. I called them and Scott very quickly prepared a really good, clear and transparent quote f daughter. I found a great deal online at Gainsville Mazda. I called them and Scott very quickly prepared a really good, clear and transparent quote for me. I live in Atlanta,GA. But the deal was so good that I went to Gainsville to look at the car. Scott and Blake helped me throughout the process. Scott went out of the way to give me a ride from a bus stop. Katie was amazing as well. Overall had a great experience. I got a new Mazda for the price of old Mazdas that already had 35-40000 miles on them. I got great service as well. More

I had been looking for a car and tried a couple other dealerships and it was not a good experience. Then I called Mazda they were right on top of things from the very beginning Scott and Blake worked inc dealerships and it was not a good experience. Then I called Mazda they were right on top of things from the very beginning Scott and Blake worked incredibly awesome and Grant and financial went out of his way to get me at the payment I wanted to be with my trade in I highly recommend they are such wonderful people there so friendly they even delivered the car to me it was a day I couldn't get out and they brought it to me how amazing. More

poor experience. Made an appointment and spoke with Justin. Was handed off to salesman Scott who seems to not have full knowledge of the vehicle he was advertising t Made an appointment and spoke with Justin. Was handed off to salesman Scott who seems to not have full knowledge of the vehicle he was advertising to us. When asked questions was met with hesitating,uncertain answers and a general feeling that there was a lack of knowledge. When it came time to discuss price the general manager Adam came to talk price there was no wiggle room. Was given a 30k price tag not counting fees for a car listed at 27k. When told about our budget and price limit we were pushed to go to a higher price point and when we made a better offer there was no negotiating. The manager left and came back telling us they wouldn't even remotely meet our budget even tho we were willing to put 1500 down. They then attempted to sell us a worse car with more miles for a price equally as bad. To be clear there are better deals else where and recommend searching other places as It seemed clear that their intention was not to sell cars or discuss pricing options. I hope they know they missed out on a sale. My wife and I absolutely LOVED the vehicle. I just wish they were willing to at least TRY to work with us. If you're wanting to negotiate a price, this is not the dealership for you.Edit: After posting this review a member of the team reached out to my wife to see if we were still interested. When responding that we loved the car but did not feel as if the team was ready to make a deal we were talked down to and spoken to as if we were too poor to afford a USED car. We ran the numbers and the numbers that came back with made no logical sense. STAY AWAY FROM THIS LOT AND FROM SALESMAN SCOTT AND MANAGER ADAM THEY HAVE NO RESPECT Edit 2. Scott continues to text us cars and propose things out of budget. When we told him we had a poor experience and would not be back to the dealership he got attitude with my wife saying he did everything right and did everything to make us comfterble and that it's not his fault. Scott clearly has no skill as a sale person he is rude talks down to people and clearly this dealership has no interest in caring for customers. One again STAY AWAY FROM THIS LOT I WOULDNT BUY A CAR FROM HERE IF IT WAS THE LAST CAR ON EARTH AND IT WAS FREE!!!! More

I had a great experience with purchasing a used auto at the now Maza of Gainesville. The entire team worked hard to earn my business. Thanks to all involved. the now Maza of Gainesville. The entire team worked hard to earn my business. Thanks to all involved. More

The worst experience was buying a vehicle from this dealership to get the product I wanted, and I purchased based on promises made repeatedly during the sale, which influenced my decision to buy a more dealership to get the product I wanted, and I purchased based on promises made repeatedly during the sale, which influenced my decision to buy a more expensive vehicle. When that was NOT honored, I expected the GM to say nothing more than to make it correct, no matter what it takes, regardless of nonsense. Instead, I was revictimized by the GM, who expected to dictate terms I was not having. It quickly deteriorated with the GM berrating me with laughter. In two weeks, NOT ONE follow-up or return call to walk me through the vehicle, set an appointment, deliver accessories, let alone check in or thank me again for my business. I even had to connect my OnStar myself and the corporate GMC to verify that certain items were to come with my vehicle. I wanted the product I received, the items, and the treatment to be resolved to my satisfaction. It seems the GM wanted to play attorney, hearing the issue five minutes into our conversation instead of addressing the resolution and hiding behind the ownership change as to the reasons for poor treatment, which, to me, are excuses, no resolution. More