Mazda of Gainesville

PJ is very personable and he makes you feel at home. He does all he can to help you find and purchase the vehicle that fits your needs. Zeke does all he can do to help you find the vehicle that fits tour n does all he can to help you find and purchase the vehicle that fits your needs. Zeke does all he can do to help you find the vehicle that fits tour needs. More

Great customer service. Met our needs and expectations.Very knowledgeable on products. Sakes staff and delivery staff stayed late in order to accommodate our business travel schedule. expectations.Very knowledgeable on products. Sakes staff and delivery staff stayed late in order to accommodate our business travel schedule. More

During my vehicle maintenance visit, Kevin did an exceptional job spotting both minor and major issues that were still under warranty. Gainesville Buick GMC has top notch service! It's great to know exceptional job spotting both minor and major issues that were still under warranty. Gainesville Buick GMC has top notch service! It's great to know that their vehicles are cared for and handled with care! Through their partnership with Enterprise, I was able to use a rental and not miss a beat in my schedule... More

I was interested in test driving a 2011 Kia Sportage I was interested in test driving a 2011 Kia Sportage listed online. I sent a quick email to the dealership Friday evening. I assumed I would not I was interested in test driving a 2011 Kia Sportage listed online. I sent a quick email to the dealership Friday evening. I assumed I would not hear from anyone until Saturday morning, but Mike contacted me that night. We made an appointment to meet the next morning. Pulling into the GMC dealership, the Sportage was sitting out front and ready to drive. Mike met us with a genuine smile and zero smarm (you know what I mean). We all piled into the Sportage for a quick trial run. I liked the fit and trim of the vehicle, and knew it would fit our active lifestyle while still offering a little comfort. However, I was struggling with the fact that I really wanted something more "truck-like". Mike was gracious when we also asked to test drive the two Jeeps on the lot. I almost talked myself into buying one of them, but my husband saved me from myself. (It was silver and an automatic...yuck) We told Mike that we just weren't ready to make a decision yet, and would need to discuss our options over lunch. I could tell that Mike did not want us to leave (because that typically means no sale), but he was gracious and understanding in his goodbyes. During lunch, I came back to the Sportage as being the right vehicle for me at this time. However, we wanted to test drive one more vehicle before pulling the trigger. We ended up having a less than desirable experience at another dealership. I had to track a salesperson down and then wait to take a test drive. We did like the feel of the vehicle and decided to move forward with the purchase only to learn that the price had been misquoted by almost 5k. After a few minutes of back and forth, leading to that uncomfortable car buying smarmy feeling, I told my husband I was going to get the Sportage. Mike, Zeke, and Matt all took great care of us upon our return. They were all busy and it was late in the day, but they were still attentive and professional. I'd like to think both parties came out with a fair deal in the end. More

Kim Murscoe was great. I called her when I had a problem with my car and she set me an appointment quickly to come into the Service Dept. She had my vehicle diagnosed and advise me quickly of the problem a with my car and she set me an appointment quickly to come into the Service Dept. She had my vehicle diagnosed and advise me quickly of the problem and estimated time for repair. She even provided a rental to me so that I did not have to miss my work or trip pre-planned in the next few days. This was Great! I was told that my vehicle would be ready on Monday and it was as promised. I thanked Kim for her service and assistance to me. It really made a huge difference. Thanks Kim and your service provided was indeed this customer satisfaction! Thanks, Edward Griffin More

Pleasurable experience. P.J. is great to deal with. Sales manager is a little stand-offish, but everyone else was great. I would not hesitate to purchase from them again. One of the better car transa Sales manager is a little stand-offish, but everyone else was great. I would not hesitate to purchase from them again. One of the better car transactions that I have made, and I have made a lot of them. More

I WALKED INTO THIS DEALERSHIP, FROM WHOM I HAD PURCHASED MY 2011 GMC YUKON , TO ASK A QUESTION REGARDING MY VEHICLE. PJ INTRODUCED HIMSELF AND I INQUIRED REGARDING THE 13, 14 YUKONS. PJ ANSWERED MY QUEST MY 2011 GMC YUKON , TO ASK A QUESTION REGARDING MY VEHICLE. PJ INTRODUCED HIMSELF AND I INQUIRED REGARDING THE 13, 14 YUKONS. PJ ANSWERED MY QUESTIONS AND MORE. I ASKED TO LOOK AT A 14, THEN HE ASKED IF I WOULD LIKE TO SEE THE SPECIAL OF THE DAY , DENALI 2013. I WAS SO IMPRESSED WITH HIS KNOWLEDGE OF THE VEHICLES AS WELL AS GMC COMPANY. HE IS QUITE AN IMPRESSIVE YOUNG MAN AND IT WAS A PLEASURE TO TALK WITH HIM AND I REPEATEDLY TOLD HIM I DID NOT COME IN TO TRADE. WELL, I WALKED OUT OF THAT SHOWROOM WITH THAT 2013 DENALI DUE TO THIS YOUNG MAN AND HIS PRESENTATION. HE IS A REAL ASSEST TO YOUR COMPANY! SINCERELY, GLENDA S ERICKSEN 10-5-2013 More

After work my 3 year old SRX wouldn't start with the dashboard flashing lights and messages while the nav system screen bobbed up and down to a wooshing sound. I wasn't happy being stranded in a large dashboard flashing lights and messages while the nav system screen bobbed up and down to a wooshing sound. I wasn't happy being stranded in a large mall's parking lot. I called my husband who called our favorite Service Tec (the ONLY one we'll go to,we've followed him from dealership to dealership) and Andy transferred him to Kim (the Service Adviser that I've been lucky enough to deal with for all service transactions like oil changes). Andy said it was the battery (it turned out that he was correct it had shorted cells) and Kim arranged for a tow truck and loaner rental car. Andy called me but before I could tell him where I was my phone went dead. Both Andy and Kim kept trying to reach me. I was finally able to borrow a phone and call my husband, telling him exactly where I was so he could pass the info back to Kim. The Tow Truck Driver was very polite and stayed calm with a storm approaching and my car stuck in park. He finally worked it out and got my car up on the truck and drove me to the dealership. Kim was waiting and had the rental car company there in no time. Next morning my car was repaired and I enjoyed chatting with both Kim and Andy before I was on my way. I wish it hadn't happened but since it did I couldn't have ask for two more professional, friendly and helpful people to deal with. More

I am giving this dealership an A++ if there was an option higher than “great” like totally awesome, outstanding or suburb I would have rather selected that. Firstly Tad the salesman did everything in his pow higher than “great” like totally awesome, outstanding or suburb I would have rather selected that. Firstly Tad the salesman did everything in his power to help me on my first car buying experience then when it came to numbers Paul was our man both men truly were a god send in helping me find everything I needed in a car and I cannot express my thankfulness enough to Gainesville Buick GMC for making my first car buying experience amazing. Thanks Tad, Paul and Gainesville Buick GMC! More

I had bought a Gmc Arcadia, in June, from these great folks...but found i was not able to see good out of the back window , bacause I am short and did not feel I had control of the suv..I tried everythin folks...but found i was not able to see good out of the back window , bacause I am short and did not feel I had control of the suv..I tried everything to make this Arcadia work for me and the Grand babies. One Friday night my husband and I was going to town and as I was driving , but as I looked behind me and put blinker on ,I started to move to next lane and was almost side-swapped by another car. Needless to say , the experience scared very much. I called Gainesvile gmc store on Sunday and ask to speak to manager ( which was Paul) , and told him about my experience and all the thing I had been feeling. He told me not worry and come the next day , they would help me. I came and was greeted by many of the employees( I listed) with a warm and happy welcome. Long story short.....they all worked together as a group to help me into a Chevrolet Captiva, which I love . Andrew was always asking how things were going and was always gracious to me. Martha was gracious as well and want me to be happy in what I choose. If my salesman Mike was busy Sam stepped right in to help. Sorry this is long , but i want you to see how this dealership care about you as a person and a customer and always has your best interested at heart., as well. Blessed Betty M. Wood and Danny Wood . More