Mazda of Gainesville

Skylar was great,but the finance people would tell us one price then it would be changed when we go back in. This happened twice to us wasn't happy about that. Our sales girl Skylar was very helpful and nice price then it would be changed when we go back in. This happened twice to us wasn't happy about that. Our sales girl Skylar was very helpful and nice. More

From start to finish a great experience I will come back for future purchases and will continue to tell others about my experience for future purchases and will continue to tell others about my experience More

Drove almost 2 hours to this dealership and Christoper Burke made our experience fast and easy. Went in for a specific car but ended up with a different one. I appreciate his service and patience. Burke made our experience fast and easy. Went in for a specific car but ended up with a different one. I appreciate his service and patience. More

We wrote down a number on a piece of paper to agree if we got the payments to $580 a month. If I would make this deal today I signed the paper shook hands came back out. What do you think happened way more t got the payments to $580 a month. If I would make this deal today I signed the paper shook hands came back out. What do you think happened way more than I agreed on the negotiation again, pathetic More

I purchased the vehicle from another state. Sales was friendly and appeared to be knowledgeable. However, it was apparent that he was green and was not good at communicating. When transfer Sales was friendly and appeared to be knowledgeable. However, it was apparent that he was green and was not good at communicating. When transferred to the finance manager it was the worse experience I've ever had. Tried to get me to pay $10k for a warranty package without telling me. He focused on the monthly payment only. It wasn't until I saw the paperwork I was signing that I realized the deceit. I immediately told him to remove all warranty, then he tried to Shane me because if that. Then I was asked several times to provide paperwork I had already provided. After all of that, I was told the car was ready to be picked up. My service had to wait two hours and the excuse was that they were cleaning the car. Why tell me it's ready when it was not? Then several days later I was asked to provide a picture of the back of my license again. I informed him that it was already provided and he said he couldn't find it, then a few minutes later he (Richard) said he had it. Clearly showed no organizational skills. Finally, when I received the car there was water in one of the headlights and the leather was peeling off the dashboard, which was not disclosed. The morale of the story is so not buy a car without seeing it in person and certainly do not believe Sales or the Finance department. It's all about the money and not providing good, honest, customer service. I would not recommend anyone to this dealership More

They do not keep their word. They cheated me by at least 1200. Last time to ever deal with them. After previously purchasing 4 vehicles from them to be treated this way was no go They cheated me by at least 1200. Last time to ever deal with them. After previously purchasing 4 vehicles from them to be treated this way was no good. More

This is my second visit here to purchase a vehicle. They've done me right both times! Thank you GMC! They've done me right both times! Thank you GMC! More

Ran out of gas on the test drive and Chris agreed to a number that the GM did not. Not a great experience. number that the GM did not. Not a great experience. More

One phone call to Chris and i was driving away in my new Truck same day. GM even came out to introduce himself. Exceptional customer service!!!! Very happy with my purchase. JW Truck same day. GM even came out to introduce himself. Exceptional customer service!!!! Very happy with my purchase. JW More

Long and a bit frustrating To many peoples other than matt, trying to get me to buy a car matt, trying to get me to buy a car More