Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Gainesville
Gainesville, FL
1,536 Reviews
The team at Mazda of Gainesville would like to welcome you to our dealership in Gainesville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,536 reviews
September 16, 2023
If, I mean LARGE mistakes on financing auto. Had to redo entire contract due to mistakes made. We love the auto, and price of it was fair Had to redo entire contract due to mistakes made. We love the auto, and price of it was fair More
by WLINDA251
Verified CustomerEmployees Worked With
Chris, Jose, Willy
September 12, 2023
My daughter had her vehicle "repaired" by this dealer after hitting a deer. They kept her vehicle so long her insurance rental expired. When we presented to get her unfinished vehicle back, the work s after hitting a deer. They kept her vehicle so long her insurance rental expired. When we presented to get her unfinished vehicle back, the work still was not completed and this dealer would not relinquish the vehicle without my daughter signing the insurance form. Alonzo promised they would call as soon as the part arrived and would complete the repair at no additional charge. Of course, he never called. My daughters has called them 5 times since with no luck. It has been 1 year and they have not completed the promised repair. Very fraudulent and shady repair department. More
by Ashley
Employees Worked With
September 11, 2023
Chris was great to work with when purchasing my new vehicle. Was able to explain all the features of the vehicle and get answers to my questions if he did not have the answers himself. Jose made the vehicle. Was able to explain all the features of the vehicle and get answers to my questions if he did not have the answers himself. Jose made the negotiation and pricing of the vehicle (what can be the most stressful portion of purchasing a vehicle) pleasant. I would do business here again More
by PABST5
Employees Worked With
Chris Burke
September 04, 2023
Everyone very helpful. Matt synched my phone for me since I am tech challenged. Angel and Nick had just the right car waiting for me when I got there Matt synched my phone for me since I am tech challenged. Angel and Nick had just the right car waiting for me when I got there More
by steve.kostewicz
Employees Worked With
Angel ortez, Nick Rosa
August 24, 2023
Really responsive to questions, and provided documentation to backup answers. Overall treatment was excellent especially from Angel Ortiz, Nick and Matt. Really impressed with the “MissMary” documentation to backup answers. Overall treatment was excellent especially from Angel Ortiz, Nick and Matt. Really impressed with the “MissMary” sign and welcome treatment I received!! The Buick I purchased is OUTSTANDING. Looking forward to many happy miles of driving. More
by Mary Kostewicz
Employees Worked With
Angel Ortiz, Matt Martin, Mark Cato
August 21, 2023
Matt,Tyler and Willie were all extremely helpful, courteous and knowledgeable. They took the time to make sure everything was explained properly and took good care of me while I was at the dealership courteous and knowledgeable. They took the time to make sure everything was explained properly and took good care of me while I was at the dealership. It is this kind of customer service that makes me continue to stay with GMC More
by spencer.blumberg
Employees Worked With
Willie-finance, Matt Martin, Tyler Thornton
August 13, 2023
Saleman was awesome. Dealership didn't payoff trade in car for 30 days cost me more money. They lied about it and played games when we called to inquire. Now I am chasin Dealership didn't payoff trade in car for 30 days cost me more money. They lied about it and played games when we called to inquire. Now I am chasing a refund that I shouldn't have because they delayed sending in paperwork. Terrible response from all managers. Not professional at all. More
by cshadho2
Employees Worked With
Ryan in finance TERRIBLE and does not return calls, Dennis Sergent
