Mazda of Gainesville

Would like to thank Daniel and Buick GMC. I love my Buick Encore. I'm very happy driving it. It's perfect. The only thing I need is the book Manual. It was missing. I've tried calling differe I love my Buick Encore. I'm very happy driving it. It's perfect. The only thing I need is the book Manual. It was missing. I've tried calling different numbers with Buick and I'm on hold forever about them possibly replacing it. The digital Manuel on the screen is hard for me to read due to severe arthritis and nerve damage because of my neck spinal surgery. I've priced a replacement manual they are very expensive. Everyone was nice and professional here in Gainesville. I'm enjoying my Buick Encore. Sincerely, Kami More

Hector, Vincent, Katie and the trainee that was working with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. More

This dealership went out of their way to make my deal happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle buying experience and Gainsville GMC earned my business. More

Good service everyone was very attentive and friendly. Thank you for assisting us in the car buying experience. Thank you for assisting us in the car buying experience. More

Had a great experience at Gainesville GMC. All the staff were friendly and made the transaction seamless. All the staff were friendly and made the transaction seamless. More

Graydon and the whole staff was excellent at guiding me through this process. I’m very pleased with my new car. I would recommend them to anyone. Thank you through this process. I’m very pleased with my new car. I would recommend them to anyone. Thank you More

SALES PERSON WAS NICE AND EFFICIENT. hOWEVER WE WERE SENT OFF TO EAT SO WE WOULD NOT HAVE TO WAIT TOO LONG TO FINISH THE PAPER WORK AND "MAKE READY"/ wE aFTER ALREADY WAITING 30 MINUTES hOWEVER WE WERE SENT OFF TO EAT SO WE WOULD NOT HAVE TO WAIT TOO LONG TO FINISH THE PAPER WORK AND "MAKE READY"/ wE aFTER ALREADY WAITING 30 MINUTES PLUS, WE AGREES! wE GOT BACK OVER ANHOUR LATER AND WERE TOLD SOMEONE ELSE HAD WALKED IN AND THEY HAD TO FINISH THEIR PAPER WORK. wE WAITED ANOTHER 45 MINUTES AND TOLD THEM TO JUST cancel the deal. wE WERE ALMOST IMMEDIATELY TAKEN CARE OF. this sicked More

Grayden handled the sale as well as anyone could doing the deal remotely. My experience was as pleasant as it could be. the deal remotely. My experience was as pleasant as it could be. More

Tho everyone I spoke with, dealt with was nice and polite, I did have some issues with this dealership efficiency and customer service. I requested a delivery/test drive. I let them know the time I polite, I did have some issues with this dealership efficiency and customer service. I requested a delivery/test drive. I let them know the time I needed them here and they were 2 hrs late while I waited. After that, we agreed to the purchase at price I stated and it was accepted without a lot of back and forth dickering. Salesperson, Chris, came to pick me up and it was my understanding that paperwork would come with him and I would pay him check at that time. It did not happen. He drove me to dealership, paperwork was done, he drove me home and said car would be delivered that afternoon after detailing car. Car was not delivered until the next day and I ended up having to drive Chris back to dealership, instead of the dealership providing a driver to do so. Chris was polite, and kind, but this ended up taking a whole weekend of my time to accomplish what should have been completed more efficiently. I live in Ocala and this back and forth was most inconvenient. More

Although I thought I was being helped, I’m starting to see I wasn’t truly heard about my concerns with a vehicle purchase. I was reassured everything would be fine and I would be worked with, but now sudd see I wasn’t truly heard about my concerns with a vehicle purchase. I was reassured everything would be fine and I would be worked with, but now suddenly there are a ton of issues - all which I addressed before I even bought the vehicle which I was told weren’t issues. I feel like everything I said was just thrown out as soon as I left - so I likely won’t be returning. Guys are nice, but I don’t feel like they were on my side. More