Mazda of Greenville
Greenville, SC
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Service department is not service oriented. Waited over 2.5 hours for a simple fix. No estimate for 2 hours. Will not return and I have always been serviced by the dealerships. Waited over 2.5 hours for a simple fix. No estimate for 2 hours. Will not return and I have always been serviced by the dealerships. More
Worst dealership I have ever seen! Buying was ok but literally took all day. The service department, Jeff Mann, and Barry Davis are dishonest cowards. If you like being threatened, ver Buying was ok but literally took all day. The service department, Jeff Mann, and Barry Davis are dishonest cowards. If you like being threatened, verbally assaulted, and lied to, this is the place for you! Corporate tried to assist us but the dealership lied to them to and refused to comply with corporate requests. Try McKinney or anyone else but avoid this place like the plague. I think they literally hate customers. More
I purchased a new 2023 Mazda CX-50 in March 2023. I bought the service agreement and the wheel & tire coverage. When I took the car in for initial service, they charged me $128.03 for the service tha I bought the service agreement and the wheel & tire coverage. When I took the car in for initial service, they charged me $128.03 for the service that I had purchased initially. After several trips trying to get refunded, the provider did pay $80 of the $128.03. The dealer still owes me $48.03, but say they will only give me an in-store credit, not a refund? So, I find this dealer to be a VERY poor example of customer service! Do NOT do business with these cooks!! More
My Mazda6 stopped switching gears while driving. Fred Anderson Mazda immediately took my car in, completed a full evaluation, and began repairs pretty quickly. The staff are kind and generous, and o Fred Anderson Mazda immediately took my car in, completed a full evaluation, and began repairs pretty quickly. The staff are kind and generous, and one provided transportation to the rental location free-of-charge. It was initially suggested that it may take quite some time before the car would be finished, but they finished in only a few days! My Mazda6 was well taken care of and now driving smoother than before. More
Service was done in a reasonable time. Everyone was pleasant to talk with. Waiting area was clean and convenient. I felt like I am part of the team that keeps me safe and comfortable in my Everyone was pleasant to talk with. Waiting area was clean and convenient. I felt like I am part of the team that keeps me safe and comfortable in my Mazda. I appreciate these folks very much. More
Kal is always professional, I appreciate the service video that is sent showing me what is going on. Vehicle was ready when promised. A great customer experience! video that is sent showing me what is going on. Vehicle was ready when promised. A great customer experience! More










