Mazda of South Charlotte | Page 21

Excellent Dealership Don Reese was a great person to work with when buying our car. Great customer service. The entire service team did a great job. Looking forward to go Don Reese was a great person to work with when buying our car. Great customer service. The entire service team did a great job. Looking forward to going back to get another vehicle. More

Slimy operation Wouldn’t buy from this dealership. They add on charges to the sticker of the car that I have no assurances ar even put on it. Would choose another Maz Wouldn’t buy from this dealership. They add on charges to the sticker of the car that I have no assurances ar even put on it. Would choose another Mazda. More

They don't honor their word. Anyone interested in working with this dealership needs to be wary. They do NOT honor their word and they do NOT work with out-of-towners. My experi Anyone interested in working with this dealership needs to be wary. They do NOT honor their word and they do NOT work with out-of-towners. My experience with them was miserable. I found a car online that I wanted to purchase for my son, who just turned 16. I live 1 ½ hours from their dealership, so I called. In the course of 36 hours—from Monday night through Tuesday night--I spoke with 3 salespeople. Two of them were going to email pictures of the car to me. They did not. In fact neither of them was even at the dealership the next morning to make that happen. The third salesperson and I talked on the phone several times over the course of 1 ½ hours. I got information about the car and decided to buy it. She told me she would get me an “out the door price,” but she never did. She didn’t even call me back after that. When I called Tuesday evening to follow-up, she informed me that it had been sold AFTER our conversation, AFTER I told her I wanted the car. I definitely would not recommend this dealership; I don’t agree with the way they do business. More

Excellent staff We purchased a pre-owned car and we had a great experience from beginning to the end. Even though we arrived late at the dealership, we did not feel r We purchased a pre-owned car and we had a great experience from beginning to the end. Even though we arrived late at the dealership, we did not feel rushed. Mike even had a long talk with my son and gave him good advice. More

Purcashed a Pre Owned Car My experience vwith Mazda South was Awesome....Thanks you so much Scott and Malik....They worked Very hard to get me what I needed.....I did not have My experience vwith Mazda South was Awesome....Thanks you so much Scott and Malik....They worked Very hard to get me what I needed.....I did not have to wait long at all....Every employee that I had to deal with did a great job....Customer Service was Awesome... More

Great Customer Service Purchased a 2016 Mazda6 and the experience was nothing less than exceptional. Moe Bedwan was courteous, professional, and informative. Throughout the Purchased a 2016 Mazda6 and the experience was nothing less than exceptional. Moe Bedwan was courteous, professional, and informative. Throughout the day he was very quick to respond to my texts answering all of my questions. He made buying a car enjoyable with no pressure. Truly a customer-focused salesman. We will definitely return for our next car! More

They try their best to make customer HAPPY I purchased a used (2015 Mazda CX9 Grand Touring) vehicle and i didnt like it after couple of days.. i went to return the vehicle.. they were happy to I purchased a used (2015 Mazda CX9 Grand Touring) vehicle and i didnt like it after couple of days.. i went to return the vehicle.. they were happy to offer a replacement/exchange with another vehicle in the inventory (2016 Mazda CX9 Touring) which i liked. I worked with Tyren Green and Peter, they were really helpful. It was pleasure doing business with these guys.. I would definetly recommend. More

Try to avoid this place. Very bad experience.try to avoid this place....!!!It seems I made the mistake of trading my car.They play games with the numbers like anything... Very bad experience.try to avoid this place....!!!It seems I made the mistake of trading my car.They play games with the numbers like anything... More

Bad customer service I went into buy my car and they were good with numbers and accommodating. The great customer service ended as soon as I drove off. I've tried to reach I went into buy my car and they were good with numbers and accommodating. The great customer service ended as soon as I drove off. I've tried to reach out for some questions about my lease and still waiting on an answer. At that end of my lease I won't go back and stopped recommending them. More

Good Experience We purchased the CX9 from Paul Grant and Todd yesterday. Friendly, courteous guys. They worked hard to earn our business. We are Happy! Michael & Bob We purchased the CX9 from Paul Grant and Todd yesterday. Friendly, courteous guys. They worked hard to earn our business. We are Happy! Michael & Bob More