Mazda of South Charlotte

The buying experience at Mazda was Amazing. I felt the extreme care from the staff working the night of March 29, 2013, especially Antoine Parker. He was determined to make this buying experience a lifeti extreme care from the staff working the night of March 29, 2013, especially Antoine Parker. He was determined to make this buying experience a lifetime memory; and he did! I will treasure this experience. The car I purchased is a 2014 Mazda 6 Sport, and I'm totally in love with my new vehicle. I would recommend this dealership to anyone looking for Great customer care and service. More

We were in the market for a new car to replace a 2002 Subaru. We had narrowed our search to the Honda CR-V, Toyota Prius V and the Mazda CX-5. The Prius was very nice and we had worked with that salesm Subaru. We had narrowed our search to the Honda CR-V, Toyota Prius V and the Mazda CX-5. The Prius was very nice and we had worked with that salesman before, but we wanted to make sure we gave the Mazda a look before deciding. We visited the dealership on July 4th around noon. Daniel met us and put us in a CX-5 for a test drive. This was not your usual drive around the block and back test drive. We went out on the interstate where he showed us the Blind Spot Monitor feature, and spent time on main streets and back roads. He was patient and knowledgeable and very pleasant. When it came time to talk price, he and his sales manager were persistent but respectful of our comments. We left with a written offer and told them we needed to visit the Prius one more time. On the way home, my wife said there was no need to see the Prius again. The price difference more than made up for the difference in gas mileage. We would have gone back that night but the dealership closed early for the holiday. We went back on Saturday and the final paperwork went smoothly. Robert was very efficient with the financing portion and the car was clean and perfect when we drove away. Almost 1000 miles now and could not be happier with the decision to go with Mazda. More

I did not purchase my Mazda CX-9 in Charlotte, but live here now. I visited the dealership recently for my first service and had an exceptional experience. Billy, the Service Manager, was amazing. Every here now. I visited the dealership recently for my first service and had an exceptional experience. Billy, the Service Manager, was amazing. Everything was effortless. I did not even have an appointment and the oil change and tire rotation were completed in 35 minutes. I would absolutely recommend the service department. More

Daniel was very accommodating and friendly. The test drive and buying experience was as pain free as it could get. I did end up getting a Mazda 3 and I love it. drive and buying experience was as pain free as it could get. I did end up getting a Mazda 3 and I love it. More

The transaction took the better part of a day to complete. The dealer's initial offer for a used 2009 Mazda5 was only $1000 less than a brand new Mazda 5. I found the manager to be disingenuous as h complete. The dealer's initial offer for a used 2009 Mazda5 was only $1000 less than a brand new Mazda 5. I found the manager to be disingenuous as he repeatedly "misquoted" the blue book value of the car. In the end we agreed on a price for the car and my trade, only for me to later find that the dealer reduced the amount they gave me for my trade by $1000 on the paperwork. They used part of my down payment to pay off my trade, when the deal was for the dealer to pay the trade off in full. They embodied every stereotype of a used car dealer and I will not use their services again. I will also tell everyone I know to steer clear of this place. More

My wife, 6 month old son and I, just purchased a pearl white CX9 Grand Touring. All I have to say is "WOW" what a superb vehicle! It is a blast to drive....powerful, responsive, nimble, and yet has the white CX9 Grand Touring. All I have to say is "WOW" what a superb vehicle! It is a blast to drive....powerful, responsive, nimble, and yet has the spaciousness and therefore the practicality of a SUV. Daniel our sale associate was a pleasure to work with, he listened to what my wife and I wanted out of a car and he sure did deliver. Matt and Chris, managers of the dealership, really went out of their way to make this deal happen. This was truly a pleasurable experience from start to finish. More

Mike and Travis were straight shooters, and worked with me to get the right vehicle at the right price. Very happy with the CX-9 touring, and would highly recommend this car and dealership. Thanks a lot. me to get the right vehicle at the right price. Very happy with the CX-9 touring, and would highly recommend this car and dealership. Thanks a lot. More

I traded in my civic and purchased a new 2012 mazda 3 itouring. I love the new vehicle. It is the best car I have ever owned. I purchased it from mazda of south charlotte. It was the best purchase experi itouring. I love the new vehicle. It is the best car I have ever owned. I purchased it from mazda of south charlotte. It was the best purchase experience I have ever had, in many years of car buying. I really enjoyed the friendliness and their willingness to work on the price. Overall, I really enjoyed the whole experience. This is one of the best dealerships out there. Before you purchase another car somewhere else, just at least price them first. I did that and saved some money! More

Michael Bastos is an OUTSTANDING Sales Manager with a fantastic personality! My son and I went to Mazda of South Charlotte an half hour before closing and Michael inquired about the model car and access fantastic personality! My son and I went to Mazda of South Charlotte an half hour before closing and Michael inquired about the model car and accessories my son was interested in. We told Michael we would come back and Michael told my son he would make him a deal that he could not refuse. We went back to Mazda of South Charlotte a couple of days later to get an estimate on the car he wanted. Instead of getting an estimate, Michael made it possible for my son (who is a college student) to purchase a brand new 2012 Mazda3 Touring with all of the accessories he desired. My son took the car home with him that same day. Originally, we spoke with salesmen at other Mazda dealerships. However, the deals the other dealerships offered could not compare to the deal Michael gave my son. The price was unbelievable! I will tell everyone I know to speak with Michael Bastos when you are considering buying a car. Michael keeps his promise of customer satisfaction. I plan on buying my next car from Michael Bastos at Mazda of South Charlotte. We sincerely appreciate all Michael’s help and we are totally happy with the brand new 2012 Mazda3 Touring. More

Thank you Michael Bastos for your wonderful customer service and friendly, cheerful attitude the entire time I was trying to get into my brand new 2012 Mazda3. I really appreciate the efforts you made t service and friendly, cheerful attitude the entire time I was trying to get into my brand new 2012 Mazda3. I really appreciate the efforts you made to get me exactly what I wanted...and you did!! I love, love, love my new car! I think you are a fabulous salesman and would gladly send anyone I know down to see you! Happy Holidays to YOU and the rest of your sales team! You sure did make mine unforgettable!! Thanks again!! Best Regards, Jennifer Taylor, Lexington, NC (VERY PROUD OWNER OF A 2012 MAZDA3 I TOURING) :) More