Mazda of Wesley Chapel

term of loan mis-represented First, let me say I'm happy with the car ('17 Elantra). I traded in lease 2013 Sonata. The sales person was fine and everything went fine with negotia First, let me say I'm happy with the car ('17 Elantra). I traded in lease 2013 Sonata. The sales person was fine and everything went fine with negotiations (I thought.) We haggled back and forth trying to get me to right monthly payment and downpayment. Salesperson worked as liason between me and sales mgr. When we got to place I could accept ($1250 down payment/$280 per month) I asked how many months this loan was for. I was told 72 months. That was acceptable to me. On went the transaction to finance office. Signed about 100 papers and done--you know they sort of fly by you. Anyway, went home and looked at paper work and noticed the loan (through Hyundai Finance) has a term of 75 months. Now, I don't know where this change happened and I didn't notice when I was signing paperwork (my bad) but If I had I would have put the breaks on the deal right then. Somewhere, someone changed the terms from what I had discussed w salesman. I would have not even assumed that 75 mo terms are even available. I realize the paperwork has been signed and I should have caught this but nonetheless I feel duped. Now in my mind, this car is now costing me $840 (3 extra months at $280/mo) more than I anticipated. Due to this I'll be looking to re-finance this car and likely will not be going back to that dealer and maybe not consider Hyundai for future car buying (this is my third btw.) More

First new car purchase Dealership was very attentive, there are swirl marks in the grill that I pointed out to the salesperson. I am waiting on the new grill to come in als Dealership was very attentive, there are swirl marks in the grill that I pointed out to the salesperson. I am waiting on the new grill to come in also the rear bumper color does not match More

New SUV Very helpful throughout the whole time and made sure I was satisfied with my purchase! Rob from finance was extremely helpful and went above and beyon Very helpful throughout the whole time and made sure I was satisfied with my purchase! Rob from finance was extremely helpful and went above and beyond to help me as well. More

Outstanding car buying experience On 7/17/2016 I went to the dealership and has by far the most wonderfully amazing car buying experience. Tom Gohs of Mazda of Wesley Chapel along with On 7/17/2016 I went to the dealership and has by far the most wonderfully amazing car buying experience. Tom Gohs of Mazda of Wesley Chapel along with the managers demonstrated what all customers desire, outstanding quality customer service. Tom's ability to treat us with dignity and respect coupled with his interpersonal skill sets truly have a very personal impact on our family. As a Corporate Trainer I along with my better half enjoyed what most of us deserve but few ever encounter which is being valued. From the phone call of inquiring to the arrival as well as through out the process being valued made the difference and allowed us to up-grade our 2014 CX5 to a 2016 CX5. I highly recommend this dealership as well as Tom personally. Don't waste you time going to any other Mazda in the area when I can assure you will only end up here or experience hardship at the other dealerships. Trudy & Wayne More

Great Experience !! I had a wonderful experience at your dealership. It was quick and easy and our sales man Carter was very friendly and informative . Both my wife an I had a wonderful experience at your dealership. It was quick and easy and our sales man Carter was very friendly and informative . Both my wife and I are very satisfied with our first new car !!! More

excellent perfect dealership to get what your looking for at a fair price I would recommend to anyone who are looking for a very economical gas milage car and s perfect dealership to get what your looking for at a fair price I would recommend to anyone who are looking for a very economical gas milage car and some with enough space in them for you and the family to be comfortable More

Go Hyundai of Wesley Chapel! Marc was a great help! He allowed me to explain what I wanted in a vehicle and brought me to exactly what I wanted. He explained everything simply in Marc was a great help! He allowed me to explain what I wanted in a vehicle and brought me to exactly what I wanted. He explained everything simply in terms that I could understand. More

ok David Esau was very very helpful Shawn on the other hand wasn't very rude at times I would gladly recommend david esau to any one David Esau was very very helpful Shawn on the other hand wasn't very rude at times I would gladly recommend david esau to any one More

7/16 It was a friendly inviting vibe. The staff was attentive. I would have like to have a more detail break down of my term of payments. It was a friendly inviting vibe. The staff was attentive. I would have like to have a more detail break down of my term of payments. More

Average Good I don't appreciate to be force to write and give a minimum of words that you accept. I have better and more important things to do. Good I don't appreciate to be force to write and give a minimum of words that you accept. I have better and more important things to do. More