Mazda of Wesley Chapel

I had purchased my second car at the Wesley Chapel Hyundai and during the process i stated that I had a pre-approval letter from Sun Coast Credit Union and I thought things would be seemless. That was Hyundai and during the process i stated that I had a pre-approval letter from Sun Coast Credit Union and I thought things would be seemless. That was not the case. Remember that when you have a pre-approval letter from a bank or credit union you do not need to give the dealership your social security number. During the final paperwork process the Credit Manager asked for my social security number to confirm I still had good credit. He explained to me that it was like when you buy a house that they have to run your credit one more time. This is actually not true. What the Credit Manager did was run my credit and created a new loan application under his name without using the pre-approval so that he would get credit for the loan. i did not find this out until a few weeks later when the Credit Union called me and asked if I was still going to use the loan that they had approved for me. I explained to them that I already used the loan a few weeks ago. After their research they found out that the Credit Manager did not use my Pre-Approval they created a whole new one under their information to get credit. Now by doing this the dealership get credit and more money from the credit union then they were entitled to get and I lose $250 as I am now not eligible for the special credit union incentives. I called the dealership and left a few messages and I never once got a call back from the General Manager at the dealership. I left a few messages with the Sales Manager who sold me the car and again no call back. I would be very careful going to this place ever as you might find you are having a fast one pulled on you as well. Stay away from this location. More

Great experience Al Polizzi took his time to get to know what I was looking for in a car and went beyond all my expectations with his customer service. I recommend anyone looking to get a car to look for th what I was looking for in a car and went beyond all my expectations with his customer service. I recommend anyone looking to get a car to look for this young man he really knows his stuff. As an older women it can be scary going into a dealership to buy a car and there was no pressure only helpful information to meet my needs and for that I thank you. More

Thanks Jason, you gave me a second chance when nobody could help me through with my finance, I am very grateful for all the hard work! And Jared thank you so much fo finding the right car for me, and I a could help me through with my finance, I am very grateful for all the hard work! And Jared thank you so much fo finding the right car for me, and I am very pleased with the Mazda3. It was worth the wait..... :) ! More

had a rough start trying to get into a vehicle here but at the end of the day they were MORE than willing to help me and my family!! Very pleased with the hard work and willingness of there team!! I want t at the end of the day they were MORE than willing to help me and my family!! Very pleased with the hard work and willingness of there team!! I want to thank ron and john especially for the hard work they put into making sure i was very well takin care of and had 100% customer satisfaction thanks again More

The Best Customer Service on the Plant When you love The Best Customer Service on the Plant When you love what you do it shows. I am the type of customer that stays loyal to those that show how much The Best Customer Service on the Plant When you love what you do it shows. I am the type of customer that stays loyal to those that show how much they appreciate my business. Long story short, I purchased an Elantra 2013 in Nov of 2012 from my local Hyundai dealership in Wesley Chapel, FL from Joe Williams. Joe got me a fantastic deal and was more than helpful. This was my first car purchase in over 10 years of a new car. The whole experience was more than wonderful. I mean really wonderful … they made me feel like I was family. A few months later, I had to bring my car in for a problem I had been having with my Blue Tooth. I was told that it was an issue that hadn't been determined by the main Hyundai Corporation. I was heart broken, upset over the flaw in my brand new car. Joe and Ron (The Main Man) decided they were not going to let this event dampen my feelings about having a new car. The dealerships offered to buy the car back and finance another brand-new car to rectify the situation. Only this second car was better than my first new car. This new car was an Elantra Coupe 2013 with bucket seats and twin pipes. Here comes the best part … they financed me for a low 7.0 APR! The reason why this situation was so amazing was because the first new car I bought, I needed co-signer. On the second new car I was able to be on the loan all by myself for the same exact payment as the first new car! Yes! But, it gets better. So, I was over excited and drove my Elantra Coupe super happy that not only did my Blue Tooth now work, but I had all of the extra goodies for the same price. The next day I received a phone call from the dealership to come by to finish up a few things. No biggie - I figured. When I got to the dealership everyone was smiles, as I was. When I spoke with Ron (The Main Man) he told me to brace myself. I was terrified, thinking the bank kicked my loan back. Nope, the bank gave me an even lower APR of 3.9%. Since purchasing the first new car in Nov and making two payments, the bank decided to finance without the need of a co-signer. My credit score had improved dramatically. This was the reason for the extra paperwork. I am totally happy with my entire experience and would recommend Wesley Chapel, FL Hyundai to EVERYONE! So, go talk to Joe Williams and tell him I sent you! You will be so happy you did. Jenice Armstead More

This was by far my best experience at a car dealership. I decided it was time to trade in my 2005 Pilot. I was greeted outside and shown a variety of used cars. I fell in love with a Mazda CX9. The car looke decided it was time to trade in my 2005 Pilot. I was greeted outside and shown a variety of used cars. I fell in love with a Mazda CX9. The car looked brand new and was an excellent price. I drove home the same day. They even called me back on Monday to tell me that they found a better finance rate than they had originally quoted me. I was ecstatic. I will only buy cars from Wesley Chapel Mazda from now on!! Also, all the sales and finance personnel were a pleasure to work with and treated me with respect. More

I am posting this as I said I would. Pic one is of our great little 2010 Elentra... who ever gets her is getting a great little car, we called her mmeeepmeeep. As our kids got bigger, we needed a little m great little 2010 Elentra... who ever gets her is getting a great little car, we called her mmeeepmeeep. As our kids got bigger, we needed a little more back seat space, traded the Elentra for a 2012 Sonata - black - "black beauty", not a beauty by any stretch, issue with power steering after 1100 miles, car was all over the road, a/c would blow hard intermittantly. Owned it a week, husband travels for work to Miami, on the way back he could hardly keep it on the road. GM and AGM of wesley chapel hyundai, and Barry in service, were exceptional. They got us into, the car pictured below the Elentra, "RUBY" and she has thus far been a gem. I will say be leary of Finance, not the nicest folks, and not the most honest. However, this dealership did stand behind their vehicle, and we will continue to recommend WCH to friends, as well as remain loyal Hyundai owners. BTW. our RUBY was built in Alabama, USA... gotta love that. Alan sold us the car, and I would buy from him agai More

My wife and I were looking to purchase a 2013 Mazdaspeed3. After talking to our local dealer I decided to reach out to Mazda at Wesley Chapel for a more competative price. I was promtly contacted Mazdaspeed3. After talking to our local dealer I decided to reach out to Mazda at Wesley Chapel for a more competative price. I was promtly contacted by Mike and was told he could most likely make the deal I was looking for happen. By that afternoon he informed me it was a go, the only issue was that they did not have the car in the color and options I wanted. Not only did Mike and everyone at Mazda of Wesley Chapel help us out, they went far beyond what they needed to make this happen. Their business manager contacted the 3 dealerships in the state of FL that had what we were looking for to attempt to get the car for us. Within 48 hours he had a car lined up for us and it was at the dealership the next day ready for us to pick up. Even though they went through a bit of trouble securing the car for us they honored the original deal that we started with. My wife and I couldn't be happier with the service that Mike and everyone gave us. Even though Mazda of Wesley Chapel is an hour a way from our home we will continue to shop for cars with them for the years to come. I've never had a easier, more fluid and stress free experience with a dealership in my life. Thank you all so much!!! Taylor & Jennifer Royal More

I cannot say enough positive things about this dealership. Excellent service, excellent pricing, true commitment to customer service. We got the exact car we wanted at the exact price we wanted. dealership. Excellent service, excellent pricing, true commitment to customer service. We got the exact car we wanted at the exact price we wanted. I recommend this dealership with absolute confidence. More

Just bought our second car from Wesley Chapel Hyundai. 2013 Santa Fe Sport 2.0t Black w/ Saddle interior (first one this dealership had seen). Our first car (traded for Santa Fe) from here back in Decembe 2013 Santa Fe Sport 2.0t Black w/ Saddle interior (first one this dealership had seen). Our first car (traded for Santa Fe) from here back in December 2010, was a 2011 Hyundai Elantra Limited (Also, it was the first of that model the dealership had seen). Both times, the car we wanted was not available, at this location. However they were able to find one, and have it for us in under 24 hours. Every bit of service done on the Elantra, had been performed by Wesley Chapel Hyundai. Every visit to the dealership has been a good experience, sales and service. I can't recommend Hyundai of Wesley Chapel enough. More