Mazda of Wesley Chapel

Great Experience & Awesome Deal! Our sales person Rick was superb. He was honest & personable without being pushy. I would buy there again in a heartbeat! Rick was superb. He was honest & personable without being pushy. I would buy there again in a heartbeat! More

An awesome.dealership filled with well trained naturally friendly associates, led by an ownership team that clearly understands their customer needs. No hassles - just guidance, no pressure - just support friendly associates, led by an ownership team that clearly understands their customer needs. No hassles - just guidance, no pressure - just support, no games - just straight answers. In 50 years of car buying, nothing prior came close to this experience, and as a plus this ownership team has the Hyundai operation next door. More

Well where to start....my wife and I went to Wesley Chapel Honda a few days ago and got approved for a newish mazda tribute. all seemed fine till we took the car home, found out that the car shakes ter Chapel Honda a few days ago and got approved for a newish mazda tribute. all seemed fine till we took the car home, found out that the car shakes terribly when it is in idoling. We then took it over here to Wesley chapel mazda to have it fixed. During a nice conversation with Kelly Plumer my wife had discovered that Wesley Chapel Honda had seriously messed up wioth our paperwork, putting in for a trade when we decided on not using our car as a trade, also messing with all of the numbers to just make a sale. After finding this we immediatly asked if we could just apply for a loan at the mazda dealership, also see if we COULD trade in our car. They had us floored when they said yes, no problem. unfortunately I have credit issues and past repo's so I was a bit on edge. Kelly made the whole buying process turn into an enjoyable one. Granted with our credit and being upside down ($6,000.00) in our trade we couldnt afford a car with all of the bells and whistles but hey, it's a new car:) They welcomed us with open arms and were constantly in an up-beat mood. Listen, I'm in sales myself so I can spot a dog and pony show from a mile away, they did NOT make us feel rushed, pushed or anything negative. No sleezy sales tactics and slick-backed hair cheap salesmen here. Just regualr people, trying to make a difference. The only thing negative about this whole ordeal is that I am now going to have to go over to Honda and demand my 1,000.00 back for being idiots and screwing us. Again I cant really describe the greatness that this company has acheived. If you need to look for a car, suv please do some research and make sure to take my word for it, you can't go wrong here! I have read all of the reviews from down below and I can say that the positive one's make complete sense, the negative one's well they just suck! They must of had a bad day, woke up on the worng side of the bed, maybe even had a bad case of karma. anyways thanks for reading this and make sure to ask for Kelly Plumer for your sales lady:) Thanks!!!!!!! More

This is the third Mazda we have bought from this dealership and working with Mike and Jason was the best experience we have had in all our car buying experience there. We traded in my 2009 Mazda 5 f dealership and working with Mike and Jason was the best experience we have had in all our car buying experience there. We traded in my 2009 Mazda 5 for the CX 5. The model is pretty new, but Mike knew all the ins and outs and even helped me sync my phone to the car. I am not very "techy" so that was a nice touch for me. We have always taken our vehicles there for service and have been very happy. There seems to be a new friendlier attitude there, VERY HELPFUL and not pushy! Jason was very helpful with the financing, which we appreciated! We had to wait awhile because he was the only finance person there, but you have to expect that on a Saturday, however they made us comfortable and Mike even gave me his soda! I bought the CX 5 because I wanted something comfortable and fun to drive with good gas mileage because of my long commute and so far I love it! Thanks guys! Please see these guys, you won't be sorry! More

Excellent customer service all across the board. Friendly, and very knowledgable personnel that are willing to go the extra mile to make it a pleasant experience. Kelly is great. She is very deligh Friendly, and very knowledgable personnel that are willing to go the extra mile to make it a pleasant experience. Kelly is great. She is very delightful, patient, helpful and insightful ,without being overly agressive. Kelly helped me pick out the car that was right for me, a CX5, which I love. Chris was very reassuring, informative and addressed my concerns. Jason was a pleasure to work with. He went above and beyond to find a loan I was comfortable with so I could buy the car that I wanted. (This was no easy task!!!) Although there are other Mazda dealers closer to where I live, it was worth driving 30 miles to find such wonderful personalized attention at the Mazda in Wesley Chapel. I was very impressed with the staff and think people should check it out for themselves. More

I would like to let you know that my wife and I bought a 2012 Santa Fe with the help of Joe Williams and Brad Wernsing. I have to tell you, our experience with them was totally painless. The helped us with 2012 Santa Fe with the help of Joe Williams and Brad Wernsing. I have to tell you, our experience with them was totally painless. The helped us with deciding the vehicle of choice, financing, and training with the new car. It was a real pleasure dealing with you guys and I will always sing your praises. As I've always said, "I'm a born again Hyundai owner." Thanks so much. The More

Kelly was very friendly, helpful,and I would recommend her to any one who wants to be treated with respect,and to go above and beond to help get you into a veichle that you would want.She explained all op her to any one who wants to be treated with respect,and to go above and beond to help get you into a veichle that you would want.She explained all options on our new veichle and made us feel very comfortable.Over all it was a very pleasant experience. What I liked was she was very helpful but not pushie, which I dislike very much in a sales person.ecommond her very highly to anyone who is looking for a new or used veichle. More

I had looked for the best deal for my budget for weeks. After several test drives and other dealer discussions, although the Mazda wasn't my first choice in vehicles, the Internet Sales person and the Sale After several test drives and other dealer discussions, although the Mazda wasn't my first choice in vehicles, the Internet Sales person and the Sales Rep I worked with upon on my actual visit to Wesley Chapel Mazda sold me on the vehicle and the dealership service to it's customers. They were very willing to work out a sale that met with satisfaction for me and for their business. Thus far I've made two calls in to speak to Mr. Mike Beach regarding the vehicle and he has been most helpful and friendly. I look forward to the next couple of years in service on my new Mazda and possibly my next buy. Thanks to Mike and Kelly for reducing my stress that day. Patricia D. Marshall More

When I went to buy my Mazda Miata I thought, honestly, that I was going to be trading in my '07 Miata that I also purchased from this dealership, as a lateral trade, just getting a 2012. It was beyond my that I was going to be trading in my '07 Miata that I also purchased from this dealership, as a lateral trade, just getting a 2012. It was beyond my surprise to find that Kelly was putting me in not only a 2012 but the top of the line Miata with all the bells & whistles for the price I wanted. She was upfront, honest and straight forward from the beginning and I can tell you that having that kind of experience is by far not the norm at other dealerships. Nathan and Jason were also quite the surprise. Both worked with me to make the sale at the payment I needed. We all know salespeople, but I'm telling you that anyone who wants to have a terrific buying experience with honest people with no sales BS, you need to go to Mazda in Wesley Chapel. I went on my lunch break to buy my car and within one and a half hours I was driving back to work with my brand new 2012 Grand Touring Miata. Thank you guys! More

Best experience I have ever had buying a car. Absolutely NO pressure and they were very patient (even after closing). They made sure they explained all my options (Lease vs. Sale) until they felt I underst NO pressure and they were very patient (even after closing). They made sure they explained all my options (Lease vs. Sale) until they felt I understood and didn't just throw papers at me to sign. They did not try to push me in either direction they just wanted to make sure I understood all my options for my best interest. They gave me more for my trade-in then any of the other dealers I visited as well as the best price on the car I wanted. There is a reason they sell so many cars a month - there people! They are NOT the stereotypical car salesmen. They genuinely care and want to make sure everything is in your best interest so that you will be happy! As long as I live in Florida I will never buy a car from anyone else. More