McCaddon Cadillac Buick GMC

My wife and I had decided to purchase a used GMC that we had test driven earlier in the week. We called Jeff Katz and made arrangements to purchase. We live out of town and had set up a closing time with Jeff for 6:30 pm, We ran into some problems and didn't get there until 8 pm, I know that it was past closing time, but Jeff and Stephan had waited for us and we completed the sale paperwork by about 10:pm.. After the paperwork was complete, Jeff spent some time with us , going over the cars features. Now that is some service!

Jon Berry has been our service representative for several years. He's a pleasure to work with and takes time to clearly explain what ever needs or has been done to my vehicle and I really appreciate having a loaner vehicle. Frank

We were happy with the dealership while in negotiations for our car. We were surprised to find a major problem with a tire when we got the car home and could look at it in the light. It was clearly unsafe and one of the features that was supposedly working was not working after we drove off. The car was certified and supposed to not have any issues and less than 48 hours from when we bought it we were talking to the salesman about these issues. They said immediately that they were not able to help us. It was frustrating to spend $40,000 and have these problems immediately. we would have a hard time recommending this dealership to anyone as now we do not trust them to help when a problem is brought to them.

Thank you, Jon Berry, for making my repair experience easier by providing a loaner vehicle, communicating with me regarding the issue, fixing my car so promptly and, thankfully, using my extended warranty to cover the costs! Additionally thank you, Mike, for the quick turn around resolving a small but separate issue a few weeks later. Much appreciated! Sukey

We would like to personally thank Zach Brick and Justin Gasman for the excellent service we received when purchasing our car!! They went above and beyond for us in getting us financed and setting us up with an excellent car!! We will definitely do business again with them whenever we need another vehicle. I would highly recommend this dealer to anyone needing a vehicle.

Zack Brick and Justin Gasman were great to work with. We have worked with Zack and Justin over the past several years and the both of them are why we keep coming back to McCaddon Auto.

I would like to thank both john Clark and Justin Gasman for their help. They were both great to deal with and I would recommend them to anyone. The only reason for not rating 5 stars is because after I left the lot and was driving home I noticed the service sticker in the window for the oil change. It was still within the three months but, the mileage had gone over by 300. Now I have to take it into a service center and pay for an oil change on a car I just drove off the lot. That was a little disappointing and would be my only complaint.

Justin Gasman and Zach Brick were informative, approachable and courteous throughout our interaction. Relaxed atmosphere, knowledgeable. Purchasing new or used is typically a stressful situation - folks at McCaddon made this more of a pleasurable experience.

John was kind and helpful and honest. What more could one ask for?! Thanks for everything you did to help me out. You are highly recommended!

I started researching cars and prices online and found a great car at McCaddon Cadiillac. I really wanted to deal with someone local and found this dealership outstanding in their professionalism and customer service. Our salesperson, Tony, responded to all my emails quickly and was extremely professional during our decision-making process! Justin, in Finance, was extremely professional, quick, and made us feel like old friends, by the time we walked out. Great job, guys!! #bing