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McCaddon Cadillac Buick GMC - Service Center

Boulder, CO

5.0
132 Reviews

132 Reviews of McCaddon Cadillac Buick GMC - Service Center

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July 18, 2021

"excellent treatment with both sales and service. Jon..."

- kirby.marks

excellent treatment with both sales and service. Jon Berry in service is a good as they get. great explanations and follow-up. Listened and acted on my needs. John Clark is a long time sales person, low key, yet knows his job. Great follow-up and very responsive. Had everything ready to make a fair deal on a purchase and trade.

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Yes
Employees Worked With
July 15, 2021

"I was traveling on vacation from Missouri when I..."

- Leif Thompson

I was traveling on vacation from Missouri when I experienced an issue with my GMC Sierra 3500 which I was pulling a travel trailer. GMC Customer Service was calling dealerships in the Denver area. The first 4 dealerships said it would be 2-3 weeks before they could get me in. Obviously, this would not work for someone who is stranded while on vacation. Then customer service called Erik Wolkan at McCaddon GMC in Boulder. Erik said to send me his way and they would get me in as soon as possible because he knew what it was like to be stranded on the road. Erik and his team took care of everything, they gave me a courtesy car and even let me set up my camper in the back lot of the dealership. Erik Wolken is the best example of a Customer Experiance Manager GM could ask for! The following morning they were able to get my truck in early and quickly discovered the problem was a simple update to the computer system. Erik and his team got me back on the road by noon that day. I will be forever grateful to the members of the McCaddon team that worked so hard to get a traveller back on the road. Thank You!

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Yes
Employees Worked With
May 14, 2021

"Jon Berry has been my Service Advisor for many years, and..."

- vezePilot

Jon Berry has been my Service Advisor for many years, and now with a new 2021 GM vehicle I trust it to him and the folks at McCaddon Cadillac. There are many GM dealership/service centers in the area, and I have visited several in the past. None even come close to the quality of the experience at McCaddon. Thanks!

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Yes
Employees Worked With
April 25, 2021

"We moved to Colorado 7 years ago and after contacting..."

- cjdemberg

We moved to Colorado 7 years ago and after contacting Cadillac dealerships for an oil change, the only one that returned my call was Dave Singh. We have been returning to McCaddon ever since. Extremely happy with the dealership and service. Dave does an outstanding job.

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Yes
Employees Worked With
March 22, 2021

"For many years, I have had my car serviced at McCaddon..."

- Linda

For many years, I have had my car serviced at McCaddon Cadillac in Boulder, CO. Dave Singh has always been my service representative. Dave is always mannerly, good humored, and responsible. His knowledge of Cadillacs is incredible. He always has an answers to my questions and is most helpful. He is an excellent representative for McCaddon Cadillac.

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Yes
Employees Worked With
February 24, 2021

"I'm always treated great by Service Writer Dave Singh and..."

- Retired Dan

I'm always treated great by Service Writer Dave Singh and Technician Bryce Musser!! They are why i keep coming back. Absolutely the best!! Thank you

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Yes
Employees Worked With
Other Employees : Bryce Musser
February 15, 2021

"Jon Berry has been terrific for years when servicing my..."

- Andrew.c.kelsey

Jon Berry has been terrific for years when servicing my cars. I have been using McCaddon for 20 years for both sales and service and recommend them highly!

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Yes
Employees Worked With
February 11, 2021

"Jon Berry and his service department are awesome! They..."

- L. Haynes

Jon Berry and his service department are awesome! They are worth the drive from Longmont, that is how good the customer service is. Thank you Jon Berry!!

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Yes
Employees Worked With
Other Employees : shuttle driver
January 26, 2021

"I recently took my GMC Sierra Truck to McCaddon's for..."

- westcreekfalls

I recently took my GMC Sierra Truck to McCaddon's for winter servicing. I was greeted by an exceptionally friendly service consultant named Dave. He welcomed me into the service center and explained all the options. He was thorough, professional, and helpful. He assisted me with transportation while I waited for my vehicle to be serviced. He kept in touch during the service process and gave me the opportunity to have something else repaired while it was in the shop. He did an excellent job going over all of the service details after it was completed. I was very appreciative of his outstanding customer service and will look forward to working with him again in the future. McCaddon's is a top-notch dealership!

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Yes
Employees Worked With
November 08, 2020

"A big thank you to Geoff Palmer and David Singh for..."

- bldrusch

A big thank you to Geoff Palmer and David Singh for working with me to bring down the cost for the new engine I needed. McCaddon really stepped up . They not only sell cars but also make sure their customers are served and taking care of. This is a dealer ship you can trust .Thank you again Ursula K.

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Yes
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