McCarthy Chevrolet Lee's Summit

Didn’t like the salesman I don’t think the salesman was truthful. Then when we came to buy the car he kept leaving to help other customers so I guess we weren’t important to h I don’t think the salesman was truthful. Then when we came to buy the car he kept leaving to help other customers so I guess we weren’t important to he at that time !!! Then when the title came to the dealership we had you mail it to us but when we hadn’t received it in 5 days we called and the lady told us it had been mailed off Friday but the post office said it had been mailed Wednesday not Friday so again I don’t appreciate being lied to!!! More

Quick and easy, This was our second trip back to the dealership. Charles Trumps helped us the first time and was there to help us again. I told him what we wanted and This was our second trip back to the dealership. Charles Trumps helped us the first time and was there to help us again. I told him what we wanted and he found it. He had to look all over the dealership but finally found the truck that we had came to see. More

Trade in Was able to find what we needed. Worked hard to get the payment that we needed. When I first arrived the truck I wanted to see couldn’t be found. Char Was able to find what we needed. Worked hard to get the payment that we needed. When I first arrived the truck I wanted to see couldn’t be found. Charles searched and searched to find it. Couldn’t be happier. More

Body Shop Work World class service by the guys in the shop and especially by Jason. Jason would not except the after-market bumper proved by Progressive Insurance. I World class service by the guys in the shop and especially by Jason. Jason would not except the after-market bumper proved by Progressive Insurance. Instead he located one in your system and made me whole with a OEM bumper. In addition, I didn’t have a ride back to the dealership to get my truck by 6 pm so Jason drove to my home to give me a ride. It was 5:50 pm when he picked me up and he could have easily made me wait until the next day. On top of all that he arranged to have the oil changed and tires rotated. And that’s not all, my (embraced to admit) filthy Silverado was washed. I know this was a team effort but Jason made it happen because of his leadership and I’m appreciative! More

Great Experience with McCarthy Chevrolet Used McCarthy Collision center to repair extensive body damage following hitting a deer. My insurance company recommended them. They were extremely fr Used McCarthy Collision center to repair extensive body damage following hitting a deer. My insurance company recommended them. They were extremely friendly and took care of all the work. They even provided me with a free loaner vehicle for the 2 weeks or more my vehicle was in the shop. More

Awesome! We had great customer service right when we walked in the door. Charles the Sale-man was very helpful. McCarthy Chevrolet was very fair in price and w We had great customer service right when we walked in the door. Charles the Sale-man was very helpful. McCarthy Chevrolet was very fair in price and we were very pleased. More

Painless, Perfect, Amazing Brian and Charles were so reasonable and easy to speak to. They were so informed about their vehicles and were able to set us up with the car we were Brian and Charles were so reasonable and easy to speak to. They were so informed about their vehicles and were able to set us up with the car we were looking for for a really good deal. Unlike normal dealerships, they didn’t have us signing confusing paperwork with random “premiums” and only giving us vague information about the paperwork, they had us signing only the paperwork we needed to and talked us all the way through the paperwork without any problems. Best dealership we’ve ever dealt with! More

Great customer service and good deals I like how our salesman Brad didn't mess around, he wasnt pushy. He helped us get just what we wanted and they took the time to get us approved for th I like how our salesman Brad didn't mess around, he wasnt pushy. He helped us get just what we wanted and they took the time to get us approved for the best deal. They went above and beyond on that! He made the process go quick and smooth as possible. Our vehicle wasn't ready so they provided us a rental and brought it to my work when it was ready. My job is more than 50 miles away from the dealership! That is nice they will bring it to you so you don't have to make the trip back. What more could you ask for!? I highly recommended them, they have a great selection too. More

Quick and Easy We had fantastic service all around. We talked to Ken over the phone and set up a time to come in to look at the truck after he was nice enough to sen We had fantastic service all around. We talked to Ken over the phone and set up a time to come in to look at the truck after he was nice enough to send us a video of it. Ken was going to be gone so he referred us to Charlie who welcomed us and took care of everything we needed. Overall they were both great and the negotiation was really quick and we bought a truck!! Lindsey was great helping with the final paperwork. Thanks to everyone for a great buying experience. More

Working on being impressed The service manager is making everything right. I do appreciate that very much. I will be taking my vehicle back for service and to give them anothe The service manager is making everything right. I do appreciate that very much. I will be taking my vehicle back for service and to give them another shot. I made a diagnostic appointment at 7 AM for a reason. I wanted my car back by lunchtime. Didn’t get it back until after 5 pm. Diagnosis for rainwater in passenger flat floorboard was that there was a clog in the sunroof drain. I was told the mechanic could see the clog blew air through the tube but could not get it out. Therefore the tube needed to be replaced. After some investigation and hard work, the tube had pulled out of the firewall and was draining in the floorboard. Nothing had been touched under the hood or under the wheel well or on the sunroof the dust and dirt had not been disturbed no fingerprints anywhere! Guess they charged me $140 and googled it After my post I was contacted. The dealership said they would make it right with me. Hoping they will. I will return for service. If they do not follow through. I will NOT go back. More