McCarthy Jeep RAM Chrysler Dodge

Oil change done on time. Took car in for scheduled maintenance. Service representative was obviously busy however didn't hesitate to greet me and immediately began processing Took car in for scheduled maintenance. Service representative was obviously busy however didn't hesitate to greet me and immediately began processing my oil change. The oil and filter change was done on time. No issues. More

good place to buy your vehicle. Paperwork was smoothest we've ever done when buying a vehicle. Finance man [Steve]was very efficient. Mentioned extended warranty but did not push a Paperwork was smoothest we've ever done when buying a vehicle. Finance man [Steve]was very efficient. Mentioned extended warranty but did not push anything. Rick R. is great salesman! Would highly recommend him. Only negative is that prepaid oil changes stay with the vehicle VIN rather than the customer who purchased them. More

Not-so-complimentary first oil change I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group that service was almost overdue. I bought the truck back in October 15 2014. This first oil change was supposed to be complimentary. At least that is what sales agent told me when I purchased the truck with around 266 miles. Service employee , had to get sales approval for the first complimentary service. The sales agent came back and told us that they don't have free oil changes. I wasn't going to argue with her even thought she was the same person who told me the first oil change would be complimentary. I paid the $48.10 for the oil change. Service was quick but a little pricey. Next time I will likely buy the oil change package. So, if you ever buy a new vehicle there, and are offered a courtesy oil change the first time you bring it in, I would advise asking for a written voucher. Other than this issue, I have been generally happy with the dealership. More

oilchange Showed up at 3:30 pm on 4-16-15 and my vehicle was completed at 3:57pm. Was super fast and customer service was excellent! Showed up at 3:30 pm on 4-16-15 and my vehicle was completed at 3:57pm. Was super fast and customer service was excellent! More

New Dodge 2500 Derek M was my salesperson all five stars here he was great! Found us a truck and made it happen. He's a great asset to your business! Derek M was my salesperson all five stars here he was great! Found us a truck and made it happen. He's a great asset to your business! More

Always felt valuable, treated with consideration I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is the most important to me. I came back to buy my 2nd vehicle and maybe a third in a couple more years. More

Great Service!!! Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an ho Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an hour putting it in and it was. Awesome service! Everyone speaks to you and leaves you feeling as though they know you. More

State Inspection Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Indep Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Independence). More

OUtstanding Service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service. I was referred to Mr Mike Jones by Mike Gatchet (service manager) at Dick Smith Ford in Raytown. That referral in itself spoke volumes and he wasn't wrong. More