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McClinton Auto Group
Parkersburg, WV
19 Reviews
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Showing 19 reviews
January 19, 2021
Just took my Mitsubishi in for service. Everyone treated me so well. It was very affordable and the work was done quickly. Very happy with everyone at McClinton Auto me so well. It was very affordable and the work was done quickly. Very happy with everyone at McClinton Auto More
by JonCorra
Employees Worked With
Greg, David, Mickie, Kevin, John
October 13, 2020
On 10/10 I called to check availability of 2 vehicles On 10/10 I called to check availability of 2 vehicles (both Chevy Equinox's) before driving an hour and a half. I spoke to Ed, in sales. Both vehi On 10/10 I called to check availability of 2 vehicles (both Chevy Equinox's) before driving an hour and a half. I spoke to Ed, in sales. Both vehicles were on the lot but he had customers on the lot browsing. He would make sure they werent interested in either of those vehicles and would call me back. I am still waiting. Both vehicles are still on the website. Apparently he thinks I cannot afford it or just isnt interested in selling one. If I am not worth a return call, this dealership wont be getting my cash. More
by brooke304
Employees Worked With
Ed
September 12, 2020
If I could give therm a less than zero rating I would for the uniquely terrible experience. I have bought many vehicles online and nothing like this ever happened. I was pre-approved with the down payment i the uniquely terrible experience. I have bought many vehicles online and nothing like this ever happened. I was pre-approved with the down payment in the bank before contacting them, paid the deposit, and waited on them to to tell me how we would do the deal. They never even got me the different rates for finance companies which I requested, but chose GM without my permission. Obviously this was probably for their own personal benefit. When their GM financing was too stringent in their requirements, the sales manager abruptly cancelled the deal and didn't even let me call my own finance company because he wanted to do it locally and use their GMAC financing on people. This sales manager cancelled the deal and tried to blame me, saying we were not on time. We were waiting on them the entire time to give us options on rates-again pre-approved with our own financing. He basically tried to talk over me and made lame excuses about the customer when he was being unethical. It isn't the first time I've met a shady, fast-talking car salesman, but after this I hope surely it's the last. They take the cake! More
by badboy
Employees Worked With
Sales Manager, Salesman Ed Haislop, Richard Ross, Ross Baker
July 17, 2019
Internet buyers beware Quoted me 44000 on 2019 z71 trail boss crew cab over internet but when I showed up it was 47000 asked about internet quote they said it was just firs Quoted me 44000 on 2019 z71 trail boss crew cab over internet but when I showed up it was 47000 asked about internet quote they said it was just first of the month special talked to sales manager next day he said it was a rebate loaded wrong either way beware when dealing with this dealership More
by Temad
Employees Worked With
Mike Becker sails manager jon corral internet
January 26, 2019
Great Service, glad I chose McClinton I brought my Malibu hear first for some recall work. The service team drove me to work and picked me up. A year later I had to have my transmission fl I brought my Malibu hear first for some recall work. The service team drove me to work and picked me up. A year later I had to have my transmission fluid changed, and they gave me a great price. A few months after that I decided it was time for an upgrade, so I purchased a new Mitsubishi Outlander sport. The team made the process so easy. I wish I would not have waited so long to buy a new car. I'm so glad I finally pulled the trigger. Ginny helped me immensely. Mike and Scott helped with all my finance questions. More
by Dante55
Employees Worked With
Ginny, Mike, Scott, Wyn
August 29, 2018
Parts department 3 months on a part and still waiting They can’t get parts to fix car do wouldn’t bother buying from them 3 months to get a air conditioning hose how about offering to rent us a car for th They can’t get parts to fix car do wouldn’t bother buying from them 3 months to get a air conditioning hose how about offering to rent us a car for the weekend More
by Mikki
Employees Worked With
Parts department don’t care about their name
November 23, 2013
Buyer beware of used cars... If you are considering a Buyer beware of used cars... If you are considering a used car from this dealer, be aware of potential misrepresentation. We found a great looking Buyer beware of used cars... If you are considering a used car from this dealer, be aware of potential misrepresentation. We found a great looking car on line and enlarged the many photos provided. As we were out of state and hundreds of miles away, we requested additional photos based on the seller's verbal comments. We were assured the car was in fantastic shape, no visible marks, etc. In fact, the dealer posted these comments about the vehicle: “The paint on this car has no serious defects, blemishes, scratches or scrapes,” and “The interior of this (car) has been through meticulous inspection and could almost pass for a brand new vehicle.” As soon as we examined the vehicle, there were over a dozen very visible deep scratches permeating the paint around all exterior areas of the vehicle. For a 2012 vehicle, understandably there might be a couple of minor scratches. The key word describing the exterior, we were later told by the general manager, was 'serious'. Obviously the word has very different connotations... As far as the interior, there were brown specs of 'who knows what' on the roof lining, and would never pass for a brand new vehicle. We were expecting the dealership to offer some compensation, but after discussions with the sales personnel and general manager about the portrayal verbally and on-line, the GM informed us they would offer nothing additionally, and it was take it or leave it as-is. We had not mentioned that we had a certified bank check for the list price. Consumers should be aware that dealers tend to make good profits based on the mark up on trade-ins, even if leeway is given. Unfortunately the general manager would do nothing to compensate for their misrepresentation and non-disclosures in order to maintain a positive reputation with potential customers. We had not only spent our time, but hundreds of dollars between gas and hotel accommodations. Interestingly, the price has now dropped over $430 since our visit, which is a strange mode of operation. The employees all reiterate about how long the company has been in business; but that doesn't matter to most people – it is honesty and treatment of customers, along with standing behind your company and what they are selling, that makes people return – favorable experiences. Presumably the owner did not treat customers the way we were, or rest assured, likely wouldn't be in business. Based on our first (and last) experience, be aware that what you read is not always what you get here as far as used vehicles, and there are too many places deserving of your business. More
by research101
Employees Worked With
General Manager and Sales Associate
March 12, 2010
On two occasions have been charged for service (fuel filter, radiator flush, transmission flush, etc) to find out they have never been done. While i have been describing my experience with friends and n filter, radiator flush, transmission flush, etc) to find out they have never been done. While i have been describing my experience with friends and neighbors i have found out about countless people that have had bad dealings with their service department. If you go there for service check in detail what they have done so this does not happen to you. More
by jakspring
Employees Worked With
Keith
