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McClinton Auto Group

Parkersburg, WV

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19 Reviews

1325 7th St.

Parkersburg, WV

26101

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Showing 19 reviews

September 28, 2026

I recently bought a 2020 F-150 pick up truck from McClinton Auto Group. The salesman's name was Austin. I found Austin to be very trust worthy and transparent. This was extremely important to me a More

by rbarr454
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
September 28, 2026

I sent a message on CarGurus to this dealership,called them the next morning made an appointment to see a truck. Left work early and get there and they sold the truck!! That’s terrible business!! Not wort More

by Coxrob83
Recommend Dealer
No
Employees Worked With
Dan and Caleb
August 04, 2026

I was in for a scheduled oil change for my 2020 Colorado. My service advisor was Kevin McFarland. Kevin always is personable to talk with and knowledgeable about both of my vehicles. In today's business More

by windsor98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFarland/Service Department
April 01, 2026

While thensales staff was excellent, the customer service department was not. Purchased a 2026 trail boss that was missing the factory floor mats. After several calls finally was told they were in. We drove More

by ezria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayne Harman
July 27, 2024

After talking to a salesman and sales manager one evening we decided to try another dealer out. On the way the salesman called and said they lowered the price of the vehicle we were interested in by a few t More

by sue.dunn013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr D
Jul 29, 2024 -

McClinton Auto Group responded

Thank you for sharing your experience with us, Sue. I truly appreciate you taking the time to provide feedback on your recent visit to McClinton Chevrolet. It's disheartening to hear about the miscommunication you experienced during the buying process. Your feedback is valuable to us, and we would like the opportunity to address this matter further. Please feel free to reach out to me directly so we can discuss your concerns in more detail. Your satisfaction is our top priority, and I hope to have the chance to regain your trust in the future. Regards, Matt Cale, Customer Success Mcale@mcclintonautogroup.com

Jul 29, 2024 -

sue.dunn013 responded

It was not a misunderstanding. After the phone call it was confirmed by text Also being told to calm down and that I was being irate was way out of line when I was sitting there quietly waiting on another sales person to look into the matter.

Jul 30, 2024 -

sue.dunn013 responded

It was not a misunderstanding. After the phone call it was confirmed by text Also being told to calm down and that I was being irate was way out of line when I was sitting there quietly waiting on another sales person to look into the matter.

June 11, 2023

The best auto dealership I have every had the pleasure of working with. Very helpful More

by Cubbage2442
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Baker, Kevin Offenberger
Jun 13, 2023 -

McClinton Auto Group responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, McClinton Chevrolet Mitsubishi Team

January 31, 2022

Advertised price for "oil change" does not include the OIL.... was overcharged. Service tech would only say, the prices went up on Jan 1st, today is Jan 31st, I signed up today, through THEIR system, and More

by Dalena
Price
Recommend Dealer
No
Employees Worked With
Kevin M. in service
June 21, 2021

So magical! I had so many issues with other dealers in the Mid-Ohio Valley, but the team at McClinton auto group treated me right. Shayne was an excellent salesman and Deanna explained financing all the w More

by Dante Stephens, ESQ.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Bowden, Shayne Harman, Deanna Hilliard, Mike Beckett
Jun 24, 2021 -

McClinton Auto Group responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, McClinton Chevrolet Mitsubishi Team

April 17, 2021

I won’t buy anything from there after dealing with the service department holding my truck hostage for $100 bill for diagnostic test not covered under the powertrain warranty that I did not and would have More

by jacob m.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
Apr 20, 2021 -

McClinton Auto Group responded

Thank you for taking the time to share your recent experience, Jacob. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Regards, Jon Corra, Customer Success -jcorra@mcclintonautogroup.com

March 18, 2021

Three Strikes And They Are Out!! Will NEVER Try To Buy From Them Again. Strike #1 My wife and I just moved in late November 2020. We stopped by this dealership and spoke to a guy they called "Moose" (forg More

by Chowdahead76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Bowden
Mar 26, 2021 -

McClinton Auto Group responded

Hi Chowdahead76. We're so sorry that you're not completely satisfied with our company. Obviously, no one named Chowdahead76 is in our system, so we can't look your file up and see what occurred. What we can say is that we are very upfront with our pricing. We've used the "one low price" strategy for years, and you will find that this is the case for many dealers. We are sorry that you feel that there was any type of miscommunication with our sales team. If you would like to discuss this situation further, please call. 304-422-6501.

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