McCloskey Truck Town
Colorado Springs, CO
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379 Reviews of McCloskey Truck Town
Collin was great Collin was fantastic. The time he gave me to help me buy a 2007 Mitsubishi eclipse was very helpful. Being from Eastern Colorado made my time very imp Collin was fantastic. The time he gave me to help me buy a 2007 Mitsubishi eclipse was very helpful. Being from Eastern Colorado made my time very important also. I would recommend my friends and family to buy from Collin at McCloskey! More
Amazing customer service Pat Spall was the first to greet me. His Firm hand shake and eye contact made me feel welcomed. It was almost as if we already knew one another. Getti Pat Spall was the first to greet me. His Firm hand shake and eye contact made me feel welcomed. It was almost as if we already knew one another. Getting a car for me is usually a nightmare, but Pat made it to be a piece of cake. Love him!!!! More
great and friendly Patrick was super helpfull and profetional. great customer service. top notch salesman. i would definable buy a car from here again. we plan on gettin Patrick was super helpfull and profetional. great customer service. top notch salesman. i would definable buy a car from here again. we plan on getting my wifes next car from here. great no pressure envoirnment. More
Collin is great I was very impressed by the way we were treated. We were treated like royalty. I wouldn't go anywhere else. Marie and Collin did a excellent job..I a I was very impressed by the way we were treated. We were treated like royalty. I wouldn't go anywhere else. Marie and Collin did a excellent job..I am very happy with our purchase. More
Great dealership Collin Waller is a great person. Very professional and has great people skills. His manager, Marie, was just the icing on the cake. I would recommend Collin Waller is a great person. Very professional and has great people skills. His manager, Marie, was just the icing on the cake. I would recommend them to everyone. Great dealership. More
Colin at McCloskey Truck Town Colin was a great dealer! He was patient, professional and helped us get the vehicle that fit our needs. It was a pleasant experience! Thank you! Colin was a great dealer! He was patient, professional and helped us get the vehicle that fit our needs. It was a pleasant experience! Thank you! More
Not happy with finance department We purchased a truck and our sales rep Patrick was awesome however we contacted the finance department several times about questions we had about fina We purchased a truck and our sales rep Patrick was awesome however we contacted the finance department several times about questions we had about financing the truck and never received a call back, even after talking to Patrick who said he would have Ryan give us a call back. They will do everything to get you to buy the vehicle but after the sale is complete they don't seem to care about your questions or concerns Very disappointed. Sally Rodriguez. More
Easy process, quick Collin was great to work with. He was knowledgable on the process and was easy to work with. Things went quickly as well. Thank you Collin! Collin was great to work with. He was knowledgable on the process and was easy to work with. Things went quickly as well. Thank you Collin! More
will make all kinds of promises to sell you a car. I purchased a 2013 Yukon Denali from McCloskey Truck Town on April 5th 2018. During the initial test drive I tried the DVD player because I have a lar I purchased a 2013 Yukon Denali from McCloskey Truck Town on April 5th 2018. During the initial test drive I tried the DVD player because I have a large family and we specifically were looking to purchase a vehicle with a DVD player. We weren't even looking at vehicles that didn't contain one, that's how important this was to us. It accepted the DVD but skipped like the movie was scratched. When I tried to eject the disk it would not eject correctly. Once the disk was ejected it was scratched. I was promised at this point that they would get it fixed within the service department and if they were unable to do it there they would send it to Car Toys. This was the one reason I went forward with the purchase and received a We Owe form stating they would have the service department look at the issue and we would go from there. I was also told the the service department would contact me to schedule an appointment. 3 weeks passed and I had to call to schedule appointment to take it to service on April 28 2018. When I arrived and told them the issue they said I had to go to Car Toys since they do not have the ability to check on those. I took it to Car Toys and they told me they can't fix that and that the best solution was to replace the whole thing. They quoted the replacement and sent the estimate to McCloskey service center. I was then told that the service center would have to send the estimate to a supervisor for approval and they would let me know the verdict the following Monday April 30th. I again received no phone call as was promised. And I called them on Tuesday the 1st. When I called they didn't have the information and told me me they would have to call me on Wednesday. This time they called only to tell me that they would not fix the issue due to the cost as it was a promise to only check on the issue. I went and talked to the sales person at McCloskey on May 2nd and they said that the We Owe was only to check on the issue and that they would not replace it but would try and get a dealer price for the replacement parts. When I told them that was unsatasfactory I was told they would talk to the manager and call me and let me know what they decided. There still has been no phone call. I even went in today, May 3rd, and was told the manager who was supposed to be in at noon was in a meeting and the salesperson had yet to talk to him. This was after 3pm. The We Owe that was promised to me expires 30 days after the sale. I believe they are just talking in circles to get the We Owe to experiation. It has been constant hoops to jump through and managerial evasions. Again, we never would have purchased this vehicle if it didn't have a working DVD player. It has ruined three of our DVD's before we just gave up trying. It was decided we couldn't even use that vehicle for a road trip up to visit family since there was only one parent going and no entertainment for four young boys. More
Comfortable and easy After meeting with Walter he went to get me an estimate for my vehicle. He didn’t waste my time hold me there for ever he was back with very quick r After meeting with Walter he went to get me an estimate for my vehicle. He didn’t waste my time hold me there for ever he was back with very quick response. Which I couldn’t have appreciated more knowing the usual.But on top of that his numbers were completely fair and honest. With those two things said he put me at ease to say the least. As he was still working on some of that paperwork Eric help me look for another vehicle. After riding with Eric for a while to the other store discussing what I’m looking for his genuineness to what it is I was looking for was also very comforting that more than anything they truly do want to put you in the right vehicle all the way around. This is not the first time I bought a car there over the years but I can say they stepped it up a notch with those two guys honesty and sincerity are two things that I look for when I deal with anybody thank you guys I really do appreciate !!! More