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McCloskey Truck Town

Colorado Springs, CO

4.5
379 Reviews

5515 North Academy Boulevard

Colorado Springs, CO

80918

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379 Reviews of McCloskey Truck Town

May 17, 2011

Jarrel and Tori are amazing!! I would highly recommend going in and seeing them if you are considering a vehicle purchase. They worked on my deal for a week and at the end of it all we got into 2 used SU More

by zachat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrel and Tori
May 20, 2011 -

McCloskey Truck Town responded

Thanks zachat! Welcome to the McCloskey Family!

May 09, 2011

The salesman was very helpful and very knowlegable, He work hard with the members of his staff to get me approved for a vehicle that I would like and enjoy. The finance staff was very helpful in working w More

by toppy69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarell, Tori
May 10, 2011 -

McCloskey Truck Town responded

Thank you toppy69 for the kind words and compliments!

May 02, 2011

Jarell was the first person to greet me when I came into the office. He was pleasant, cheerful and not at all like I had been experiencing all morning at other dealers - he was polite and he listened. He More

by dp80909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarell Bittleston
May 10, 2011 -

McCloskey Truck Town responded

Thank you and congratulations dp80909!

April 05, 2011

we just bought a Doge Ram from the McCloskey Truck store and both the truck and the people are awesome. We were helped right away by a salesperson named Darryl who took great care and took the time to real More

by dilworrry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl, Candace
May 10, 2011 -

McCloskey Truck Town responded

Thank you dilworry1! Glad you enjoy your Truck and the experience!

March 09, 2011

This was the worst customer service i have ever experienced. These "sales people" know nothing about the car history nor do they care about the customer only their commission. After working in sale More

by fasttrack92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Mar 11, 2011 -

McCloskey Truck Town responded

Dear fasttrack92, I am sorry that you feel the customer service was not satisfactory. Regarding your individual credit situation, I would be more than happy to have you contact me and go into more depth and discuss your credit with you privately. We do not feel it appropriate to discuss an individuals credit in a public forum. I am concerned with the statements you have made based on our relationship with Wells Fargo Bank and we place loans with this bank every day and in fact are one of there preferred dealers; we have a very good working relationship with Wells Fargo Bank. One of the most concerning statements is pertaining to the alleged damage to the vehicle. We do have one 2007 Ford Mustang Gt for sale at $17993, so I would guess this is the vehicle you are referring to. We use AutoCheck (a division of Experian) to verify our vehicles rather than CarFax, both of these reports are provided by reputable companies. I have an AutoCheck on this vehicle that clearly shows it is accident free. If your CarFax shows otherwise I would want to compare the two and see why the difference in reporting. We maintain an A+ Better Business Bureau rating. You can certainly contact them; I would also like for you to contact regarding the alleged vehicle history report inaccuracies. I can be reached at (719) 268-6966 Thank you, Mike Phillips

February 26, 2011

I went to purchase a vehicle I saw on their website. I was completely honest with them about my credit, having a chapter 13 bankruptcy. I asked them if it would be possible to get a loan for the car, EVE More

by 10thveryunhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach, Austin, Little Joe, Tom, and Dwight
Mar 04, 2011 -

McCloskey Truck Town responded

Dear 10thveryunhappy, I am truly sorry you had a bad experience. Somehow this review just surfaced, dated 7 days ago, I always try to respond in a timely fashion. With any sort of credit challenges they are always very unique to the individual and I would be glad to discuss this experience in more depth with you personally if you like. My direct number is (719) 268-6966 or my email is mike@bigjoeauto.com. As for the down payment refund, it does normally take about 3 days to refund to an account. Has the money been returned? It should have by now, and if for some reason it has not, we need to know about it and get it fixed right away. On the concern of the Land Rover, we did have an inexpensively priced Land Rover, the price of $11,893 was correct for the vehicle in operational condition. While this vehicle was at our facility it developed a problem with the engine which then blew. We pulled the vehicle from our site on the same day and wholesaled the vehicle. We would not be wanting to sell an in-operational vehicle to a customer. Again, please feel free to contact me. Thank you, Mike Phillips

January 08, 2011

I couldn't have had a better car buying experience. This was my 4th car from McCloskey's and when I'm ready for another, I will return to them. Every aspect of the experience was perfect. These guys ROCK. More

by KGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Jeremy, Candice & Crystal
Feb 11, 2011 -

McCloskey Truck Town responded

Thanks so much KGUY! See you for number 5 in the future! -Mike

October 18, 2010

Dealership posted pic of a ford truck on craigslist. Called on truck was told it was still available. Drove 18 mi. to see that not only had they already sold the truck "upon opening same day" but that More

by redhead 69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
September 04, 2010

We recently purchased a 2006 Toyota Rav 4 at McCloskey Motors. We worked with Elijah Gilmore and he was great at answering all of our questions and concerns. He was very informative and helpful through t More

by napugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Gilmore
September 01, 2010

WHEN I FOUND THE TRUCK I WANTED @ McCLOSKY MOTORS I SPOKE WITH WALTER FLOWERS (PRODUCT SPECIALIST) I TOLD HIM MY SITUATION AND ASKED HE HE COULD HELP? I HAD ALREADY CONCLUDED THAT WHAT I NEEDED DONE WAS NOT More

by CHRIS4937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER FLOWERS & TRAVIS CAMPBELL
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