McCloskey Truck Town
Colorado Springs, CO
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386 Reviews of McCloskey Truck Town
As of today, 7-11-11, I cannot recommend this dealership. I thought they were upfront, honest and sincere, but it looks like I may have been fooled. I was sold a BRAND NEW car, I noticed a ding/scratch on th I thought they were upfront, honest and sincere, but it looks like I may have been fooled. I was sold a BRAND NEW car, I noticed a ding/scratch on the door and asked if there was another one on the lot, I was told yes but its white, I did not want a white car. The salesman told me, oh that’s not a problem, we can fix that as good as new, and you’ll never even know it was there. I repeatedly asked if he was sure, and was assured it would be fixed as good as new. I’ve taken the car in twice to be fixed now, both times the door was not fixed. Now I’m supposed to bring it in again (in two days) so the same guy who tried the first time can do it again. Each time I have to bring my car in I need to impose on someone to follow me there, take me to work, then come get me from work and take me back to pick up the car. I truly feel like the people at the dealership feel that if they ignore me that I will give up and not make them honor their commitment to fix the car. I know a ding/scratch isn’t a big deal in the overall picture, but why should I have a nasty 3 to 4 inch gouge on a brand new car. More
i was looking for a cadillac for room and comfort. im 6ft 4in tall and wanted a car that fit me. i ended up getting a really nice car because i could not get financing for the car i wanted(cadillac).i got a 4in tall and wanted a car that fit me. i ended up getting a really nice car because i could not get financing for the car i wanted(cadillac).i got a really nice buick that was perfect in reliabilty and comforting to drive,but it had no leg rom for me and i got rid of it six months later because the front of the car was rubbing my leg and gave me a sore on the side of my calf. it became uncomfortable,as it irritated my leg more and more. so i got rid of it and looked for a bigger car.im going back to mcclosckey though,because the staff was very nice and friendly. More
If you are looking for great service, go here first! We received excellent service and they worked with us to get my son in a vehicle he loves and can afford. We will never, ever go anywhere else. This w received excellent service and they worked with us to get my son in a vehicle he loves and can afford. We will never, ever go anywhere else. This will be the 3rd vehicle bought from McCloskey. More
Great experience from working with Chick. He was knowledgeable about the cars we were looking for. He was patient as we sat in almost every car on the lot and drove quite a few. He worked hard at an knowledgeable about the cars we were looking for. He was patient as we sat in almost every car on the lot and drove quite a few. He worked hard at answering questions, getting information, obliging our requests. Nice guy to talk with, felt comfortable with him. Sonny did a great job at getting us great financing even though we had a bankruptcy on our credit. Candice was extra speedy with all the paperwork. We are very happy with the service we received and the friendliness of everyone we met. I will recommend them at every chance I get. More
Great Experience, went in and was greeted friendly. No High pressure, Jarell found me the vehicle that I wanted. The process was simple and somewhat painless, lol. Great staff, good inventory. Would High High pressure, Jarell found me the vehicle that I wanted. The process was simple and somewhat painless, lol. Great staff, good inventory. Would Highly recommend to anyone, looking for a new or used car or truck. More
Let me see where do i start. Called dealership set up appointment for 5 days later. Get to dealership, vehicle not on lot, no one knew i was coming or where this pickup was. After some time salesman foun appointment for 5 days later. Get to dealership, vehicle not on lot, no one knew i was coming or where this pickup was. After some time salesman found vehicle. Drove to vehicle, it was getting seviced. No could find keys for vehicle. It turns out another salesman had taken them and not told any one. Vehicle was not ready for sale needed more prep work. extI live ove 300 miles from this dealership. Became discussed just wanted to leave, did just that. Next day received phone call from manager. Told him that vehicle was not ready for sale. He said he would investigate and get back to me, never called. Next day received email from asking me about my experience at dealership. Called number thought i would get independent company, it was back at dealership. Was put on hold twice and told manager would like to speak to me, they connected me. I got his voice mail. At this point i am really frustrated with experience. I would never recommend this dealer to my worst enemy. They have a calling system that does not get information to people and is manned by people who have little or no custumer service experience. They really dont care about about their customers. They area some small dealer who is trying to act big, but forgot about the customer. More
Jarrel and Tori are amazing!! I would highly recommend going in and seeing them if you are considering a vehicle purchase. They worked on my deal for a week and at the end of it all we got into 2 used SU going in and seeing them if you are considering a vehicle purchase. They worked on my deal for a week and at the end of it all we got into 2 used SUVs and are actually saving money with the new purchase. So if youre in the market, head down to TruckTown and ask for Jarrel! More
The salesman was very helpful and very knowlegable, He work hard with the members of his staff to get me approved for a vehicle that I would like and enjoy. The finance staff was very helpful in working w work hard with the members of his staff to get me approved for a vehicle that I would like and enjoy. The finance staff was very helpful in working with my challangong credit issues. Overal one of the best experince that I have ever had at a dealership More
Jarell was the first person to greet me when I came into the office. He was pleasant, cheerful and not at all like I had been experiencing all morning at other dealers - he was polite and he listened. He the office. He was pleasant, cheerful and not at all like I had been experiencing all morning at other dealers - he was polite and he listened. He answered questions I asked about several vehicles and quickly arranged a test drive. I subsequently took the vehicle for my wife to see and drive. Then WE came to the office to seal the deal. Jarell professionally led us through the purchase process. Overall the experience was professional, pleasant and smoothe. More





