McCloskey Truck Town
Colorado Springs, CO
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385 Reviews of McCloskey Truck Town
My young daughter needed to trade in for a good running vehicle. I'd heard horror stories about Mccloskey but now that all is said and done...She and I had a surprisingly good experience. The staff liter vehicle. I'd heard horror stories about Mccloskey but now that all is said and done...She and I had a surprisingly good experience. The staff literally worked tirelessly. I'd buy there myself. More
We asked for the price on a vehicle and the answer was "What kind of monthly payments are you looking at?" That did not answer the question. We knew our dollar limit, all we wanted to know was the asking "What kind of monthly payments are you looking at?" That did not answer the question. We knew our dollar limit, all we wanted to know was the asking price on the vehicle so we would know if we could make a deal or if we needed to look at something else. This would avoid wasting the salesperson's time and our time, which by the way it took us a total of 8 hours to close a deal with your dealership. That is totally rediculous. To make matters worse we had to drive two 150 mile round trips to purchase the vehicle. During the application process we had to sign the "BILLY JOEL AGREEMENT" and write a statement on how good our credit is. Those are two of the most stupid pieces of paper we have ever filled out in our lives. We did let the salespeople know how we felt about the stupid things we had to do for a vehicle with your dealership. To make things worse, we had our own financing. We asked for a couple of things to be fixed, minor items, was told ok. When I stopped by last night to pick up the vehicle I was told "the repairs are not done until you receive the money from the finance company." Tori personally spoke with the credit union three days earlier, confirmed loan approval, what else do you want, blood? Now to have the two minor items repaired I will have to make a trip back to Colorado Springs and spend the day at your dealership with absolutely NO transportation. I asked Joe Jr. if the was a loaner vehicle or could I be given a ride to somewhere, or could the vehicle be picked up and returned to a certain location. His response was you did not have loaner vehicles, and he didn't think I could be shuttled because you didn't have enough people in the service department to accomidate my request. Well my suggestion is take one of the 15 salespeople you had standing around like a bunch of starving vultures and give them something to do for 15 minutes. Do you want me to continue, or have you heard enough? Trust me I can rant on for another hour about the customer service, or should I say "lack of". I will never recommend you or will I ever do business with your dealership again. More
The dealership saved my life.. They saved me from making a huge mistake at one of those normal car dealer types. I have since sent my mother, grand mother and every relative within 500 miles and they have a huge mistake at one of those normal car dealer types. I have since sent my mother, grand mother and every relative within 500 miles and they have all been ver pleased with them. I bought a used Suzuki and was frankly a little timid about the idea. Now I am so greatfull that I made that decision. I just get my head filled with so much junk when I visit these dealerships that I can't tell up from down and so I took a lead of faith as their story was very different from what I heard from other delaerships. Bottom line is you can drop off your infant with these people and it will be perfectly safe. Thanks agian for the great service and stupid low price.. David Potts More
I was looking for a vehicle that was good for winter driving, but everywhere I looked shopping was not a pleasant experience - until I got to McCloskey Motors. The vehicle I purchased, the Suzuki Grand driving, but everywhere I looked shopping was not a pleasant experience - until I got to McCloskey Motors. The vehicle I purchased, the Suzuki Grand Vitara is a small SUV, just the right size for me - and I love many of the features, especially the keyless entry and driving with the SmartKey - and the 4WD is great. The salesman was very knowledgeable and pleasant, without being pushy - and everyone was very helpful and made the purchase fairly effortless. Since that time, working with the Service Department has been very easy, especially with Anna Marie helping along the way. Overall, I am extremely satisfied with my McCloskey experience.jan555 More
We had gone to several different dealerships trying to find a vehicle that we would be able to finance and that would be a comfortable vehicle for us. After working with Richard at McCloskey motors we fou find a vehicle that we would be able to finance and that would be a comfortable vehicle for us. After working with Richard at McCloskey motors we found the perfect vehicle. We were set up with monthly payments that were reasonable. I would definatly recommend McCloskey's they were courteous and really understood what we needed and what was best for us. Thanks for everything! More
My experience was great. I recommend them to anyone! Joe had a great attitude answered all questions and patient while we made our decision. Finance was great also. Great selection of vehicles and the Joe had a great attitude answered all questions and patient while we made our decision. Finance was great also. Great selection of vehicles and the staff was proffessional and courteous. Did I mention great selection! More
First, went out to speak to a guy about a car. After badgering me for 20 minutes, telling me that he could for sure get me financed, I allowed him to run my bureau. Then they tell me they have financing badgering me for 20 minutes, telling me that he could for sure get me financed, I allowed him to run my bureau. Then they tell me they have financing lines up, on a 50% chance of approval??!! They continued by telling me that they would submit my application to three financial institutions, each AGAIN running my credit. I have NEVER had a dealership run my credit FOUR TIMES for a car purchase. Beware of McCloskey Motors!!!!!!!!!!!! More
Sent me in a car with transmission problems, windows falling out, tried to get work done and was not willing to do any warranty work. There big idea was buy another car from us. till the other one gets falling out, tried to get work done and was not willing to do any warranty work. There big idea was buy another car from us. till the other one gets fixed??? What kind of problem solving solution is that? More
I went to this dealer 5 weeks ago. It was the worst experince of my life. They gave me the run around for 4 weeks. They let me take a car with no bank approval. Then when it came time to get our deposi experince of my life. They gave me the run around for 4 weeks. They let me take a car with no bank approval. Then when it came time to get our deposit back. I had to drive to springs and no one new where the money was nor could I get a return call. They lead you to belive the car is yours. At first I thought it was a little to good to belive. It was. Don't was your time on the colorado car credit website. Its all one big joke. More
I went to McCloskey Suzuki 3 times in one week. There was no vehicles on the lot that I like the 1st time, the 2nd time the guy told me to come back in 2 days and he would have the vehicle that I wanted on t no vehicles on the lot that I like the 1st time, the 2nd time the guy told me to come back in 2 days and he would have the vehicle that I wanted on the lot, told me about it, gave me the info (miles,trim ect). so that I could look it up and check insurance info. So I went back 2 days later to be told that the car that I was suppose to be brought down from Co.Springs for me was sold, they didn't bother to call me to tell me this (however they didn't have a problem calling me twice a day about getting financing) So when I show up on the 3rd day to see the car after I was told it wasn't there, I was passed between 3 sales people. I didn't even go out to the lot and the last sales person said "i want you to drive this car" so I complied. While driving she had no basic information about the car (price, quality, how many owners.) After driving the car I asked out much it was and it was $7,000 more that I told the 1st and 2nd salesman I was willing to spend. Even after I said I didn't think they had any vehicles that I like the salesman still tried to ask for my social sec. number to check financing even though I told them ALL several times I already had financing in place, I was looking for a specific car. I was so put off by the unprofessionalism and vulture like approach of the salesman that I promptly went across the street to SouthWest Motors and purchase my car within 30 minutes, and they even offered to see if they could get me better financing terms even though I had financing available. And they did. You should walk across the street and take notes on their business. More





