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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
195 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 195 reviews

July 14, 2026

I had cracks in the windshield that needed fixed. When my appointment was over I got in the car and the cracks were better but still visible. They should have said we tried but were unsuccessful. More

by jakjah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Newdigate
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Jul 17, 2026 -

McCluskey Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 14, 2026

I have never had a bad experience at McCluskey Chevrolet. The staff and techs are always good to me. Top-notch customer service. More

by MADDINGTON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah Large
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Jul 14, 2026 -

McCluskey Buick GMC responded

We appreciate your five-star review. It’s rewarding to know our staff and technicians have consistently provided great service for your Chevrolet Trax. We look forward to assisting you again.

July 13, 2026

Ariel was wonderful. She helped me use my GM points. It was a great great experience for my truck maintenance More

by Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariele
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Jul 13, 2026 -

McCluskey Buick GMC responded

Thank you for your wonderful review! We're so glad Ariel provided you with a great service experience and was able to help you make the most of your GM Rewards points. We truly appreciate your business and look forward to helping you with all your future truck maintenance needs!

July 13, 2026

Work was good but wish there was more communication to the customer. Happy other than that. More

by josh.batcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

McCluskey Buick GMC responded

Thank you for your feedback! We're glad you were happy with the quality of the work. We also appreciate your comments about communication, as keeping our customers informed is important to us. We'll share your feedback with our team as we continue working to improve the overall service experience. Thank you for choosing McCluskey Chevrolet Buick GMC!

July 13, 2026

Quick and efficient service once again from Mcclusky Chevrolet. Everyone was very attentive to my needs and communication was spot on. More

by damon.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn M
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Jul 13, 2026 -

McCluskey Buick GMC responded

Thank you for trusting us with your Chevrolet Trax. We’re glad our team provided prompt, attentive service and clear communication. We look forward to assisting you again.

July 13, 2026

People were friendly, knowledgeable and polite. Communication was very good with all parties involved. Facility was very clean. More

by BEVKLUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Mellot - rate at 5
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Jul 13, 2026 -

McCluskey Buick GMC responded

We appreciate your review. We’re glad our team provided clear communication, knowledgeable assistance, and courteous service in a pristine facility while working on your Chevrolet Corvette. We look forward to the opportunity to assist you again.

July 13, 2026

My sales experience was great, my salesman Maria Poellnitz was excellent and even her service after the sale was impressive. I'll refer family and friends to McCluskey Cheverolet and have them ask f More

by newrockrr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Poellnitz
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Jul 13, 2026 -

McCluskey Buick GMC responded

We’re happy to hear Tonya provided great sales support and follow-up service for your Chevrolet. Thank you for recommending us to your family and friends. We look forward to assisting them as well.

July 12, 2026

I really like the car a it has great gas mileage I will recommend my friends to get one too More

by simmonds.christopher67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

McCluskey Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2026

This dealership is always friendly and helpful. I love the text updates and vehicle tracking. More

by pam.schoonover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

McCluskey Buick GMC responded

We’re delighted to hear our team was friendly and helpful during your Chevrolet Blazer service. It’s great that the text updates and vehicle tracking kept you informed every step of the way. We look forward to assisting you again.

July 12, 2026

They are great. I recieved my car in Lars’s then three days. The driver was on time. Best service ever. More

by latisha.s.pollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2026 -

McCluskey Buick GMC responded

We appreciate you sharing your great experience with your new GMC. We’re delighted the service exceeded your expectations with speedy delivery and a punctual driver.

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