McDaniels Acura of Charleston

No "Truth in Engineering" to be found Legitimate warranty issues are met with confusion and half-hearted apologies. Service is sub-par for any brand; hard to believe that it is supposed to Legitimate warranty issues are met with confusion and half-hearted apologies. Service is sub-par for any brand; hard to believe that it is supposed to be a "prestige" brand dealership. The dealership is of the same low quality as the brand and model in the case of our ownership experience. More

Great buying experience. I want to go to the dealership, pick out what I want, test drive it and get the best price without all the back and forth. This is what I experienced I want to go to the dealership, pick out what I want, test drive it and get the best price without all the back and forth. This is what I experienced during my visit. My sales person SJ Duong was very professional, courteous and helpful throughout? the entire purchase process. Best of all, SJ help me pull and pretty good prank on the daughter. She forgave us once I gave her the keys. I think......? More

Wonderful Purchase Experience I came from Tampa, FL to purchase a certified Acura vehicle. My salesperson, SJ Duong, was extremely professional and efficient throughout the purcha I came from Tampa, FL to purchase a certified Acura vehicle. My salesperson, SJ Duong, was extremely professional and efficient throughout the purchase process. The other staff at the dealership was also courteous and professional. When I came to pick the car up a few days later the car was getting a fresh detail job and all the paperwork was ready to go. I highly recommend McDaniels Acura of Charleston. More

Excellent service! We found the sales staff to be very professional! SJ was courteous, patient, and answered all of our questions. We received excellent customer servic We found the sales staff to be very professional! SJ was courteous, patient, and answered all of our questions. We received excellent customer service and would recommend this dealership and SJ! More

Great experience The team at McDaniels made purchasing a car extremely easy. I enjoyed working with Bill and his team and would highly recommend them to anyone looking The team at McDaniels made purchasing a car extremely easy. I enjoyed working with Bill and his team and would highly recommend them to anyone looking for a new or pre-owned car. Their knowledge and expertise was helpful in choosing the right car for me. More

Good as expected When I looked for a new Acura, I went to the local dealer- McDaniels. I was not disappointed. The whole process was professional and friendly. Not When I looked for a new Acura, I went to the local dealer- McDaniels. I was not disappointed. The whole process was professional and friendly. Not once was I treated like a victim. The salesman I dealt with, Michael Brown. was very courteous and knowledgable. He answered all my questions and gave me opportunity to see for myself through the test drive. The sales process was direct and without drama. i believe the deal was good for me and the dealership and the salesman. More

Knowledgeable and Professional Staff Sealed the Deal SJ's approach is such that we felt comfortable from the outset. His experience with the car we were trading in and his background with a number of SJ's approach is such that we felt comfortable from the outset. His experience with the car we were trading in and his background with a number of competitors allowed us to be comfortable with our choice of the Acura RDX. Certainly there was time allotted to drive the new vehicle while learning its features and differences that we were seeking. Pleased too that we met the staff at the dealership. His colleagues from the service department, the business department and the appraiser were equally professional and experienced so that all well... More

Easy buying experience! The purchase of our RDX was very easy. We actually handled most of the deal over the phone and internet. We live out of state & were very pleased wi The purchase of our RDX was very easy. We actually handled most of the deal over the phone and internet. We live out of state & were very pleased with how our salesman, SJ Duong helped with the process. When we arrived to pick up the car, everything was already pretty much in order. SJ and Rich Lindmier were both very nice to work with and made all the paperwork easy, as well as familiarizing us with some of the aspects of our new car. I would definitely recommend this dealer to anyone. More

Easy process with excellent sales person We needed an additional vehicle. Internet search brought us to McDaniels Acura. Our salesperson was Mr. Bill Morton. Extremely professional and courte We needed an additional vehicle. Internet search brought us to McDaniels Acura. Our salesperson was Mr. Bill Morton. Extremely professional and courteous. I will be recommending him whenever possible. More

Easy Purchase SJ and Rogers were great to work with. Even on a holiday weekend, they worked to get our financing through! SJ even found the second key for the car SJ and Rogers were great to work with. Even on a holiday weekend, they worked to get our financing through! SJ even found the second key for the car we purchased. More