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McDonald Mazda North - Service Center
Longmont, CO
415 Reviews
415 Reviews of McDonald Mazda North - Service Center
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August 28, 2020
Always been happy with the service here. Some major services for Mazda can be a little steep, but it’s always been convenient here to space out major service items. services for Mazda can be a little steep, but it’s always been convenient here to space out major service items. More
by JOHNDSAI1290
Verified CustomerEmployees Worked With
Aspen Swanson, Arthur Freeman
August 28, 2020
They gave me my car back and it was clean! Fast, good service....prices seemed to be expected. Great communication and I was happy with what they did ...(brakes, oil change, inspection) service....prices seemed to be expected. Great communication and I was happy with what they did ...(brakes, oil change, inspection) More
by jennicartoon
Employees Worked With
Henry Donohoo, Marge Chaussart
August 27, 2020
Emergency stop at Longmont Mazda. My cell phone was stuck in the console. Late afternoon and Min said to bring it on in. I can’t thank Min and Henry enough for saving my phone and my sanity. I bought my 2014 in the console. Late afternoon and Min said to bring it on in. I can’t thank Min and Henry enough for saving my phone and my sanity. I bought my 2014 Mazda at that dealership and it’s the only place I go. Excellent service and very professional. If you need assistance they are there for you. Kudos to Courtesy Mazda! More
by Laurie
Employees Worked With
Min Pedersen, Henry Donohoo
August 26, 2020
I've been a loyal customer for a few years now. I like getting my service done at Mazda. I feel like they do a great job. However, latey I feel like the quality of customer service has gone down. I've had getting my service done at Mazda. I feel like they do a great job. However, latey I feel like the quality of customer service has gone down. I've had some issues with previous appointments but they were resolved right away. It seems the staff is always different. I called about a month ago trying to get some info from the service department. It took 3 days to get in touch with someone. Scheduling my recent apointment was quick and easy. It also went by fast. However, I felt like the guy that checked me in and out was rude and very unprofessional. They also left a set of keys in my car for another vehicle. They wouldn't have known, if I hadn't returned them. The actual work done to my car was good. More
by Shortie1
Employees Worked With
Min Pedersen
August 22, 2020
I brought my vehicle for routine oil change and tire rotation. They have a very streamlined process in place for handling the covid mandates. It was very fast and efficient. rotation. They have a very streamlined process in place for handling the covid mandates. It was very fast and efficient. More
by CHAR_ALLEY
Employees Worked With
no idea who helped me given the masks
August 19, 2020
Service did not reset car defaults. Seriously, 25 Service did not reset car defaults. Seriously, 25 words??? Blah blah blah blah blah blah blah blah blah blah blah blah blah. How’s that? Service did not reset car defaults. Seriously, 25 words??? Blah blah blah blah blah blah blah blah blah blah blah blah blah. How’s that? More
by AMSCDH
Employees Worked With
Min Pedersen, Henry Donohoo
August 14, 2020
Great Service, Quality Work I recently had body work done on my car and the service team did a great job. It looks perfect. Also, they gave me a loaner to drive while they did th I recently had body work done on my car and the service team did a great job. It looks perfect. Also, they gave me a loaner to drive while they did the work. The team was helpful and efficient and I appreciate that with my busy schedule. Thank you! More
by DMAJOR22
Employees Worked With
Henry Donohoo, Marge Chaussart
August 13, 2020
I’m very pleased! Courteous staff, efficient and fast. Went beyond expectations on alignment and helping with windshield replacement contact when I couldn’t get a response. Will continue to use them for s Went beyond expectations on alignment and helping with windshield replacement contact when I couldn’t get a response. Will continue to use them for service! More
by RedCX5
Employees Worked With
Min Pedersen, Henry Donohoo
August 04, 2020
Performed my warranty repair quickly The reverse camera on my Mazda3 started intermittently displaying low quality video. I normally do my own maintenance work but since this was a warra The reverse camera on my Mazda3 started intermittently displaying low quality video. I normally do my own maintenance work but since this was a warranty issue I had to bring it in. Thankfully they quickly diagnosed the issue on the first visit; they ordered the part and installed it for me about a week later. The install took a little over 2 hours which I greatly appreciated - I don't think anyone particularly enjoys sitting around waiting for car repairs. I bought this car new from Courtesy Mazda and didn't have a great experience with the sales team that they had at the time; but in the two years since, my experience with the service department there has been professional and, as the name would suggest, courteous. Also, if you do find yourself waiting for service on your vehicle, you can bike all the way into Longmont in under 30 minutes via the St Vrain Greenway, which can be accessed nearby at the end of Sandstone Drive. More
by MGOODENBOUR
Employees Worked With
Min Pedersen, Henry Donohoo
August 03, 2020
Super helpful and the nicest people. The service department fixed my car quickly and they were updating me every step of the process as it happened. department fixed my car quickly and they were updating me every step of the process as it happened. More
by jenkicae
Employees Worked With
Min Pedersen, Henry Donohoo
