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McDonald Mazda North - Service Center

Longmont, CO

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415 Reviews

415 Reviews of McDonald Mazda North - Service Center

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July 31, 2020

Fast and courteous. We had a slight cut in the drivers front and rear side inside wheels and the service department found and replaced the necessary tires as well as the sound and dirt guard. More

by TwoNelsons
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Aug 02, 2020 -

McDonald Mazda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2020

I drive a 2019 Mazda CX-5. I had to bring it to Courtesy Mazda service department for an oil change and a couple minor issues that I needed checked. The service advisor, Min, was welcoming and very informat More

by LADNMANTL4
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Jul 31, 2020 -

McDonald Mazda North responded

Thank you for taking the time to share your thoughts on working with Min and the team. We're glad to hear they delivered such a great experience!

July 30, 2020

Timely service! This Mazda store is close by and can service my car quickly and completely. They review the service report with me and cover any issues that might hav More

by RGBEATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Jul 31, 2020 -

McDonald Mazda North responded

It's great to hear that our service team provided a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Courtesy Mazda!

July 23, 2020

Service manager, Min was awesome! You know when you go to those dealerships and you dread talking to them? This was definitely not the case! He was so kind and professional and pricing was very fair, unlike More

by Beth
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Jul 24, 2020 -

McDonald Mazda North responded

Beth, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Min and the team, and we look forward to working with you again!

July 17, 2020

Service was very good and on time, but NO MASKS NO MASKS NO MASKS!!! We sat outside and waited. No the state mandate is they must wear them as of today so I hope you all comply! More

by PRIMARYGENOMICS
Recommend Dealer
Yes
Employees Worked With
Brian Langer, Aspen Swanson, Kevin Nauta, Arthur Freeman, Min Pedersen, Henry Donohoo, Marge Chaussart
Jul 17, 2020 -

McDonald Mazda North responded

Thank you for choosing Courtesy Mazda, we appreciate your honest feedback. Please feel free to reach out to management directly if you would like to discuss your concerns. We hope you will give us another opportunity to serve you!

July 17, 2020

would’ve felt better if all employees were wearing masks. benches in the shade for waiting outside during pandemic would be appreciated. easy to make appointment online More

by REBEKKA.JOHNSTON
Recommend Dealer
Yes
Employees Worked With
Min Pedersen, Henry Donohoo
Jul 17, 2020 -

McDonald Mazda North responded

Rebekka, thanks for sharing your thoughts about your experience with Courtesy Mazda. We appreciate your feedback and hope to see you again soon!

July 17, 2020

I went in for a clear bra, paint and interior coating. The hood bra didn't stick. Wax left all over seams. I had items left in trunk that went missing. Still have not found out what happened with those it More

by New 6 owner
Recommend Dealer
No
Employees Worked With
Min Pedersen
Aug 03, 2020 -

McDonald Mazda North responded

We're very sorry to hear that your visit wasn't up to par. If you wouldn't mind contacting us directly, we would like to discuss how we can best resolve the issue.

July 17, 2020

The service department was prompt and courteous on the phone and when we arrived. Mr Pedersen was personable and kept us informed about the process. Thank you guys! More

by Tom
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Jul 18, 2020 -

McDonald Mazda North responded

Thank you, Tom, we appreciate your business and our team looks forward to serving you again soon!

July 13, 2020

Recall headlight service was performed quickly, and I really liked the free multipoint inspection, including wheel alignment check. A free car wash was a bonus! More

by kevinbv
Recommend Dealer
Yes
Employees Worked With
Sara Riggins
Jul 14, 2020 -

McDonald Mazda North responded

Thank you, Kevin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mazda.

July 09, 2020

Excellent communication and proactive updates throughout the entire service visit, which included coordination with the body shop to make repairs to the front and rear bumpers of our Mazda 3. Min was fanta More

by ctstewart91
Recommend Dealer
Yes
Employees Worked With
Min Pedersen
Jul 11, 2020 -

McDonald Mazda North responded

Thank you for the kind words for Min and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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