McDonald Mazda North - Service Center

Service guy tried to argue that my first 2 oil changes weren’t free since I didn’t buy the car brand new. Keep in mind I am the first owner though because it was leased. Also had the paper work at home st weren’t free since I didn’t buy the car brand new. Keep in mind I am the first owner though because it was leased. Also had the paper work at home stating the first 2 oil changes were free. He wouldn’t do the oil so I had had to drive all the way home look through all my paperwork and find where it says my first 2 oil changes are free. Once he saw it he wanted to give me some lame xxx excuse that Mazda sent it out and not the dealership when it clearly said Courtesy Mazda on it. More

Excellent service MY 1993 Ford Ranger, Mazda B4000, , had cooling issues. Drive able in the winter, not so good in springtime and definitely unreliable in the summer. MY 1993 Ford Ranger, Mazda B4000, , had cooling issues. Drive able in the winter, not so good in springtime and definitely unreliable in the summer. A coolant system flush, first in 27 years, and a new radiator corrected the leaks and returned the truck to its daily driving tasks. Courtesy Mazda combined Efficient trouble shooting with prompt service to make a happy customer. More

My recall was NOT fixed correctly! My brakes are being chewed through. Also told my front pads had 1mn left no they have 4mm left. So when my brakes fail and Mazda failed to fix the obvious issue you’ll f chewed through. Also told my front pads had 1mn left no they have 4mm left. So when my brakes fail and Mazda failed to fix the obvious issue you’ll find yourself on the receiving end of a lawsuit. And yes my brakes are now squeaking again and it’s obviously something wrong and the tech didn’t do a through examination. I’m not an idiot and my brakes are not correct period. I won’t do business with Mazda again after the refusal to properly fix the problem especially since it’s a safety issue. I’ve already filed complaints with the appropriate agencies. More

service GREAT SERVICE combined with exceptional knowledge of our vehicle made our visit totally satisfactory. His advise was outstanding and will help us get GREAT SERVICE combined with exceptional knowledge of our vehicle made our visit totally satisfactory. His advise was outstanding and will help us get a very long live out of our CX5 More

They were very accommodating. Worked on the car very fast and provided a full report at the end of the service. Friendly staff. I wish they were closer. and provided a full report at the end of the service. Friendly staff. I wish they were closer. More

Satisfactory experience! Timely and treated very well. Was greeted upon scheduled arrival and although some additional work was needed, left only a few minutes late with a clean and disinfected car. Excel Was greeted upon scheduled arrival and although some additional work was needed, left only a few minutes late with a clean and disinfected car. Excellent service and will come back for sure. More

Courtesy Mazda was amazing! Both my wife and myself are Healthcare professionals, and they excelled in service around our schedules. They sanitated our vehicle as well. Truly great! Healthcare professionals, and they excelled in service around our schedules. They sanitated our vehicle as well. Truly great! More

Courtesy Mazda doesn’t even deserve 1 star. xxxx poor service. Brought my Mazda in to be looked at just for them to fully break my wire harness then tell me I need to pay $3,500 for a new computer. Lucki service. Brought my Mazda in to be looked at just for them to fully break my wire harness then tell me I need to pay $3,500 for a new computer. Luckily I didn’t fall for this scam. Had my car towed to a REAL mechanic who fixed my car for under $700. You guys are xxxx for charging me $150 after you broke the wire harness so the car could no longer start. If I bring my car in, in a drivable condition - I expect to leave with my car in a drivable condition. Don’t worry, I filed my complaint already with the BBB. You can address me there. Thanks for nothing. More

Quick, Thorough, Informative Took in 2 cars with Mazda recall issues recently. Courtesy Mazda fit me into their schedule quickly, Recalls were fixed while I waited and they even p Took in 2 cars with Mazda recall issues recently. Courtesy Mazda fit me into their schedule quickly, Recalls were fixed while I waited and they even provided a full service assessment of each car. One car had only 1 issue, which they were able to immediately fix. And the "covid-19" clean up was thorough! More

Sarah is great! I have always had a positive experience in the service department since I bought the car 7 years ago and I would recommend them anytime. in the service department since I bought the car 7 years ago and I would recommend them anytime. More