McDonald Mazda North - Service Center

Service department is always awesome and my maintenance is done quickly. I don’t take my car anywhere else! Sara is the best and always goes above and beyond! is done quickly. I don’t take my car anywhere else! Sara is the best and always goes above and beyond! More

Always friendly and helpful. Never pushy and I appreciate them working with my needs. appreciate them working with my needs. More

The service staff have always been friendly but the quality of care has not been what I'd expect recently. First of all I just had to replace the engine in my 2016 after it mysteriously sucked in all quality of care has not been what I'd expect recently. First of all I just had to replace the engine in my 2016 after it mysteriously sucked in all the coolant. I've only ever had it serviced at Courtesy and at the recommended intervals and they never indicated there was any sort of problem. Okay, so maybe that's just a fluke (and I smiled and paid the $6k for the replacement). Then they tell me the non-Mazda battery I put in (because they want $600 for theirs to support the stupid i-eloop system that they don't even put in their cars anymore because they know it's stupid) is causing an error. It wasn't erroring before they replaced the engine, but now it is. So I take the car in and have them put in a new ridiculous battery - but the error doesn't go away so now they say they need to do diagnostics on it and oh, by the way, that's $150 charge. To diagnose something because what they told me was the problem wasn't and I paid for the unnecessary fix?!?! They need to learn to acknowledge when it's time for them to step up and provide actual customer service instead of just picking the next thing on the list they can charge for. More

Great customer service I was real happy with the service I revived . I would recommend the place . Nice waiting room and service person was great I revived . I would recommend the place . Nice waiting room and service person was great More

Great friendly sales team that really are care about customer service and getting to know their clients made the buying process fun!! thank you Authur and Kevin for the experience and time you spent wi customer service and getting to know their clients made the buying process fun!! thank you Authur and Kevin for the experience and time you spent with me!! More

Easy access to make appointments from website. Got a next day appointment. Could be more upfront about pricing so there are no surprises. Waiting room had sign for water, but fridge was empty. No snack or wa day appointment. Could be more upfront about pricing so there are no surprises. Waiting room had sign for water, but fridge was empty. No snack or water when waiting. More

Great Customer Service ALL around! Owner my Mazda for one 1/2 years and it’s been GREAT! Art and Min are Fantastic! From the time we came in, Art listened, found my perfect Unicorn of a Car! (I am very pic 1/2 years and it’s been GREAT! Art and Min are Fantastic! From the time we came in, Art listened, found my perfect Unicorn of a Car! (I am very picky with my cars). Art is professional ,kind and aimed to work with his Customers. Min is GREAT in Service! More

The team is quick and helpful to take care me, and my favorite little roadster. Min makes it feel like a more premium dealer experience. favorite little roadster. Min makes it feel like a more premium dealer experience. More

The team was helpful, friendly, responsive and got the job done quickly. Most importantly, in the time they said they'd have it done. I'll definitely be bringing both of our Mazdas back here for service. job done quickly. Most importantly, in the time they said they'd have it done. I'll definitely be bringing both of our Mazdas back here for service. More

$100 for an oil change seems steep. Will shop around next time. People in service area did a fine job though. No complaints about them. time. People in service area did a fine job though. No complaints about them. More