McDonald Nissan

Although I didn't end up buying a Nissan, Jay was a pleasure to work with. He was attentive to our needs, willing to help any way he could, and just a decent guy. pleasure to work with. He was attentive to our needs, willing to help any way he could, and just a decent guy. More

The whole staff is amazing but i would specially like to thanks Jay he is a good knowledgeable guy . thanks Jay he is a good knowledgeable guy . More

Very responsive and easy to work with. Found the best deal I could possibly find and the experience was great. Jay was very knowledgeable and checked on me multiple times during the proces Found the best deal I could possibly find and the experience was great. Jay was very knowledgeable and checked on me multiple times during the process. More

Love the new look and changes with McDonald Nissan. I’ve been coming here for years to the service department so we knew when it was time for a new vehicle that this was the dealership we wanted to wor I’ve been coming here for years to the service department so we knew when it was time for a new vehicle that this was the dealership we wanted to work with. Great inventory, great deals, wonderful no-pressure sales approach. Jay went above and beyond helping us choose the perfect vehicle and then fully explained all the “bells and whistles “ Amazing, personalized service! I absolutely recommend this dealership. More

I really liked the selection and ease of purchasing and how quickly they get you into finance and on your way. how quickly they get you into finance and on your way. More

Amazing dealership, great and prompt service with Jay. They got me into the perfect car at the right price. Would recommend these guys to anyone. Best in the state They got me into the perfect car at the right price. Would recommend these guys to anyone. Best in the state More

Had a great experience buying a car from here! Tony was genuine and professional the whole time and really helped me find a car to fit all my needs. He also helped me get the best deal possible wh Tony was genuine and professional the whole time and really helped me find a car to fit all my needs. He also helped me get the best deal possible which made me feel like I can trust him to look out for my best interests. More

I had an excellent experience working with Alex while purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle—not just mak purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle—not just making a sale. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured and truly appreciated his honesty and transparency. If you’re looking for a trustworthy and friendly car salesman, I highly recommend Alex Zavala! More

Alex and Erik always go above and beyond to be sure their clients are happy and confident with their purchase clients are happy and confident with their purchase More

I will never purchase another vehicle from McDonald Nissan in Highlands Ranch, Colorado, and I strongly advise others not to either. Three weeks ago, I purchased a GMC Sierra Denali. Within days, I Nissan in Highlands Ranch, Colorado, and I strongly advise others not to either. Three weeks ago, I purchased a GMC Sierra Denali. Within days, I noticed the brakes were squeaking and clearly in need of new brake pads, and the key fob was falling apart and needed replacement. These are basic issues that should never be overlooked on a high-end vehicle. I also made it very clear when I provided my down payment check that it would not clear until Wednesday. I was told not to worry and that the check would not be processed until the following week. Instead, the check was deposited the very next day (Tuesday). When I called to address this, I received no return calls despite multiple attempts and voicemails left for both the Sales Manager, Alex Zavala, and the Finance Manager, Jim Lopez. It took over two weeks to get any response. When I finally spoke with the Finance Manager, Jim Lopez, he told me my salesman would call me back and that replacing the key fob would not be an issue. No one ever followed up. I ultimately had to drive over 30 miles back to the dealership just to speak with someone in person. Today, I met with the Sales Manager, Alex Zavala. His solution regarding the brakes—despite only putting about 500 miles on the truck in three weeks—was that they would look at them, but I would be responsible for paying for the repair. Regarding the key fob, he stated that because it was not written on a “We Owe,” my conversation with the Finance Manager “never happened.” His tone was dismissive, condescending, and showed zero concern for customer service or doing the right thing. Between Alex Zavala (Sales Manager) and Jim Lopez (Finance Manager), the message was clear: once the vehicle rolls off the lot, McDonald Nissan no longer cares about the customer, honoring their word, or earning repeat business. This dealership does not stand behind what they tell you, does not communicate, and does not take responsibility. I will never return, and I will not recommend McDonald Nissan in Highlands Ranch to anyone. More