McDonald Nissan

I had an exceptional experience at McDonald Nissan and wanted to highlight the outstanding service I received from both Travis and Jim. Travis was incredibly knowledgeable about every aspect of the Roc wanted to highlight the outstanding service I received from both Travis and Jim. Travis was incredibly knowledgeable about every aspect of the Rock Creek Rogue I was interested in. He took the time to walk me through the features, answered every question with confidence, and never once made me feel rushed or pressured. His professionalism and genuine passion for the product made the entire sales process smooth, transparent, and enjoyable. It’s rare to meet someone in sales who strikes the perfect balance between expertise and customer care, but Travis absolutely nailed it. In the finance department, Jim was equally impressive. His expertise was evident from the moment we sat down. He explained all the options clearly, helped me find the best possible terms, and made sure I left feeling confident about my purchase. His efficiency and attention to detail made the paperwork portion quick and painless. Overall, McDonald Nissan delivered a top-tier experience thanks to the professionalism of Travis and Jim. I couldn’t be happier with my new vehicle, and I highly recommend this dealership to anyone looking for knowledgeable staff and exceptional service. More

Travis was amazing! He was very knowledgeable and very patient. He helped us make a decision on the best car for us. I would highly recommend him! He was very knowledgeable and very patient. He helped us make a decision on the best car for us. I would highly recommend him! More

Great team to work with, they are very patient and great at giving information on vehicles. at giving information on vehicles. More

Very easy to work a deal with and very knowledgeable on the Ariya. Had a great experience the Ariya. Had a great experience More

Both, myself and my son bought cars on 4-15-25. They took forever to send in the registration paperwork in to DMV. My son wasn't so lucky. Here it is 9-9-25, and they still haven't submitted the re They took forever to send in the registration paperwork in to DMV. My son wasn't so lucky. Here it is 9-9-25, and they still haven't submitted the registration or title paperwork in to DMV or the credit union Canvas. We keep getting one excuse after another, and there is no communication or accountability. More

I had a very unpleasant and stressful experience at McDonald Nissan that I feel obligated to share. A week before visiting this dealership, I was denied a lease for a Nissan Ariya at Schomp Nissan due McDonald Nissan that I feel obligated to share. A week before visiting this dealership, I was denied a lease for a Nissan Ariya at Schomp Nissan due to limited credit history—not because of a bad score, but simply because I hadn’t taken major loans yet. To improve my chances, I decided to lease a lower-priced vehicle, the Nissan Leaf S, and visited McDonald Nissan hoping for a smoother process. Before going there, I filled out their credit application online using the link they sent me, including all personal details. But when I reached the dealership, the saleswoman told me that my Social Security Number and date of birth were missing from the application and asked me to write them down on a piece of paper. Without thinking, I did it immediately. Later I realized how irresponsible and risky that was. Why would any dealership ask for such sensitive personal information on paper when I already submitted it online? This has left me deeply worried about how my private information might be misused. The lease deal they offered was also shockingly bad. They quoted me a 24-month lease for the Nissan Leaf S with a \$3,000 down payment and \$120 per month, which totals \$5,880. That made no sense, because at Schomp Nissan, I had previously been offered a 36-month lease on the more expensive Nissan Ariya at just \$129 per month with no down payment, totaling only \$4,644. Despite this, I initially signed the paperwork and even purchased auto insurance, planning to take the car. But when I took a moment to think and said I wanted to compare with other dealers, things quickly turned uncomfortable. A tall man, who seemed like a manager or owner, stepped in and began using subtle threats. He told me that they got me approved and if I backed out, they would change it to a denial and other dealerships would not approve me either. He said I would be red-flagged and implied I had no other option. Instead of responding to my valid concern about the high pricing, they tried to pressure me with childish reasoning like “you won’t need Uber anymore” and “you’ll finally have your own car.” The entire conversation felt manipulative and intimidating. Eventually, I stood my ground and backed out of the deal, but the experience left me emotionally drained and extremely uncomfortable. I still feel uneasy knowing they have my handwritten SSN and DOB. I cannot trust a dealership that uses fear, pressure, and mishandles private information just to close a sale. I would strongly advise anyone—especially first-time buyers or those with limited credit—to stay away from McDonald Nissan. They do not value transparency, professionalism, or customer trust. More

I purchased a vehicle from a dealership in Calgary early January of 2023. The push button start kept malfunctioning and I had it taken into this Nissan dealership. Have nothing but great things to say about January of 2023. The push button start kept malfunctioning and I had it taken into this Nissan dealership. Have nothing but great things to say about their service here. Andrew went above and beyond good customer service. They fixed my vehicle and took car of the bill through the Calgary dealership. Definitely give them 5 stars. Chris Colville More

I am extremely happy with the service we receive every time at McDonald Nissan. They go above and beyond... even when they are short staffed due to illness. Andrew and his crew are all wonderful and so f time at McDonald Nissan. They go above and beyond... even when they are short staffed due to illness. Andrew and his crew are all wonderful and so friendly. Thank you for always taking good care of us... your attention to details and your knowledge is supreme. More

Rob and Dean are the Best. They are knowledgable and not pushy, that's very nice. I am excited with my new car purchase 2021 Nissan Rogue red with a black roof. It's a Wond They are knowledgable and not pushy, that's very nice. I am excited with my new car purchase 2021 Nissan Rogue red with a black roof. It's a Wonderful car and I'm grateful that Rob and Dean were able to get me the extras that I wanted for it. These two will go out of their way to help you get exactly what you want and not feel pressured into any sales deal. I would definitely recommend Nissan for your next vehicle purchase and highly recommend you see Rob to help you find the vehicle that is for you and Dean to help you with all the paperwork and get you set up in the right direction. Thanks for making my experience so easy and relaxing I will definitely be a repeat customer. More

The care and attention I received when dealing with McDonalds Nissan in Lethbridge Alberta was exceptional. The staff of this dealership deserve an award for their customer service. Thank you! McDonalds Nissan in Lethbridge Alberta was exceptional. The staff of this dealership deserve an award for their customer service. Thank you! More