Ehrlich Toyota East - Service Center

Very nice and courteous staff. My vehicle was serviced in a timely manner. Thank you! My vehicle was serviced in a timely manner. Thank you! More

Andrea Mooney took real good care of us. Went the extra distance to find the exact vehicle and color we wanted. The sales manager was very nice and easy to deal with Went the extra distance to find the exact vehicle and color we wanted. The sales manager was very nice and easy to deal with More

Let me give you my feedback one more time since you dumb system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SE system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SERVICE DEPARTMENT I WILL!!!!!!!! More

This was my second service (under warranty) on my 2024 Toyota Rav4. The service was quick and efficient! I appreciate it. Toyota Rav4. The service was quick and efficient! I appreciate it. More

I didn't want to take out a second mortgage on the house, but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of t but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of this, but gouging is a whole different animal. So, I won't be coming back for any services from your dealer. I've been a loyal Toyota person for many years, and felt that I got screwed!!! More

The oil change service went well, the diagnostics let me know that the part was not working properly, The estimate is about $100 more than if I purchase the part through Toyota and not McDonald? know that the part was not working properly, The estimate is about $100 more than if I purchase the part through Toyota and not McDonald? More

It was a great experience! Appreciate all the attention and details from Brenten, and also Andi and Travis were wonderful as well. AND, the pick up and delivery back of my NE Appreciate all the attention and details from Brenten, and also Andi and Travis were wonderful as well. AND, the pick up and delivery back of my NEW CAR after work was done was amazing! Thank you all! More

the service was good - the inside of my car on the seats was dirt when I got in don't know if someone set down with dirty pants or what. The service gal got my car mixed up with someone else's and I though was dirt when I got in don't know if someone set down with dirty pants or what. The service gal got my car mixed up with someone else's and I thought I had to have two more things done than I expected but it was the wrong car. More

Always a pleasure visiting McDonald Toyota Great staff always available to answer my questions. Highly recommended. always available to answer my questions. Highly recommended. More

I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to either refund me or fix it, they instead tried to convince me it would be fine to tow a 2,500lb pop up camper trailer that weighs more than 50% of the 4,600 lb van without trailer brakes. They would rather steal from me and put my family in danger than do the right thing. 0/10 don't trust them. More