Ehrlich Toyota East - Service Center

Making an appointment was fast and easy but after many phone calls and discussions and rescheduling coming in to get the keys that had just been received from Greeley and what I thought was going to be a phone calls and discussions and rescheduling coming in to get the keys that had just been received from Greeley and what I thought was going to be a short wait for them to be coded to my car, they informed me after I made the trip from Sterling to Fort Morgan that they then had to take apart the engine to get to the computer for coding and send that part to California which would then take an extra 2 weeks and about an extra $400. Being that they knew the make and model and year of my car many times prior to me coming to the dealership. There was no other way to get the keys coded so I had no choice but to leave my car but I am very disappointed with their lack of ability to be able to figure this out beforehand costing me a trip to Fort Morgan for no reason and an extra $400 I was not prepared to pay especially after I just paid $112 for two keys. They didn't seem like they cared because it's not them that has to pay for it More

Certified RAV4 scheduled service. Recently purchased 2018 certified. Also have 2017 Tacoma that have serviced from the beginning. Easy to schedule and Jason always gets us in and out with top notch service. certified. Also have 2017 Tacoma that have serviced from the beginning. Easy to schedule and Jason always gets us in and out with top notch service. More

Horrible service and false information and no responsibility for their actions also don’t leave them a message they will not return calls! Very dissatisfied and I will not return nor will I reco responsibility for their actions also don’t leave them a message they will not return calls! Very dissatisfied and I will not return nor will I recommend them to anyone. More

Kerry has done an excellent job helping us with servicing out Toyota! He has made our experience very comfortable. I would recommend him to anyone of my friends and family. out Toyota! He has made our experience very comfortable. I would recommend him to anyone of my friends and family. More

Long wait times, didn’t make it home without breaking down We broke down in Fort Morgan on our way back to Nebraska after Labor Day weekend and although they were closed, we talked to a gentleman that told us We broke down in Fort Morgan on our way back to Nebraska after Labor Day weekend and although they were closed, we talked to a gentleman that told us if we came back right away in the morning they could get us in. We were at the dealership right at 8 am, explained the situation, and were put on the schedule. It was nearly 3:30 pm before we finally got any sort of word on the diagnostic tests that had ran. They said it was just some ground wire trouble and they had it running smooth. We started back on the road around 4 pm and didn’t even make it to North Platte, NE before we were broke down again. Very disappointed after waiting around all day. More

Only One Hour for 10K miles service! In for 10K yearly service (5025 actual miles), everyone very courteous and helpful, especially Jim Meschke, who took the time to teach me how to use t In for 10K yearly service (5025 actual miles), everyone very courteous and helpful, especially Jim Meschke, who took the time to teach me how to use the automatic parking feature after I got my 2018 Prius back from the shop. More

Good experience everyone at this dealership has treated me fairly and with respect for several years. As long as I buy Toyota’s I will only buy from Ehrlich East. Gre everyone at this dealership has treated me fairly and with respect for several years. As long as I buy Toyota’s I will only buy from Ehrlich East. Great people. Great service. More

I just love going to a local dealership. Working with a local dealership is the best. They support the community and their customers I received coupons from my local dealership and was abl Working with a local dealership is the best. They support the community and their customers I received coupons from my local dealership and was able to use them. They are always ready to serve you with a smile and great service. I can count on them to leave my car sparkling clean after every sercice. More

Check engine light on Had check engine light and TRAC OFF light on and got in for an appointment the same day that I called. Was fixed in half an hour. Had check engine light and TRAC OFF light on and got in for an appointment the same day that I called. Was fixed in half an hour. More

Todd was great. Todd did a great job. We are from Arkansas and stopped in without an apppintment. He didn’t make us wait very long and let us know what the problem wa Todd did a great job. We are from Arkansas and stopped in without an apppintment. He didn’t make us wait very long and let us know what the problem was. He got us back on the road. Thank you. More