McDonald Volvo Cars

Keep Your Guard Up. Minimal Standards. I bought a used Volvo about a month ago. It is my first and last experience buying from Volvo, based on my experience. Here's what you need to be awar I bought a used Volvo about a month ago. It is my first and last experience buying from Volvo, based on my experience. Here's what you need to be aware of: (1) The A/C does not work on the driver side, although the car was advertised as having Air Conditioning. The response from the Used Car Sales Manager after I communicated the issue was the following, (this is a quote from him): "We would make sure this car blows cold air but not necessarily through all the vents." When he agreed to bring the car in to be checked, the service department identified a problem, but the Used Car Sales Manager refused to cover the cost because he felt there was nothing wrong, and that the A/C 'blows cold just not to your liking.' (Again, another quote from him.) They offered to pay for half of the repairs ($300 of maintenance within a week of purchase ... if they had responded to me then to fix a leak and recharge the system.) Again, this is the driver-side Air Conditioning that does not work, essentially meaning that the car can't be driven above a certain temperature outside because it is too hot inside. (2) The sales person I worked with told me on two separate occasions that the transmission had been service and/or rebuilt 'very recently' so I didn't have to worry about that. When I pressed him on specifics, he looked around and said he couldn't find the specifics, but new it was just done. When I called about the Air Conditioning the week I bought the car, and mentioned what felt like a kick in the transmission, he suddenly had the exact time the transmission was last serviced, which was 70,000 miles prior to the current mileage. Had he told me that originally, I would not have bought the car. I purchased a used car. I don't expect it to be perfect. But I went to what I believed to be a reputable dealer representing a respected brand, purposely avoiding 'corner' dealerships not associated with a brand. My experience with McDonald Volvo's sales department was that I was just another sucker that they pawned a car off on. To advertise Air Conditioning and then justify it not working is very shady and the entire discussion of the transmission feels like a lot of critical information given to misrepresent the reality of the situation. So ... beware. Whatever you're being told here may or may not be true ('the transmission was just serviced.') And whatever features - critical or not - that are advertised may not actually work 'to your liking' (as in the air conditioner might not work on the driver side and that is the customer's problem, not theirs). The standards here are obviously very low. Or possibly those are the standards of Volvo in general. Disappointing, because this has not been my experience when dealing with other brand dealerships. Unfortunately, McDonald Volvo follows no higher moral compass than a stereotypical huckster dealership. Buyer Beware should be in very large capital letters. I will say that their service people were very nice and helpful, but completely overshadowed by the Used Car Sales staff and management. More

Very easy, professional and courteous I am giving McDonald a very positive rating because they spent all the time I needed to truly understand the vehicle I was purchasing. They seem to r I am giving McDonald a very positive rating because they spent all the time I needed to truly understand the vehicle I was purchasing. They seem to really enjoy sharing their knowledge about the auto I looked at. Auto purchases can be stressful because it's a big decision and it needs to be right. The McDonald AG team gave me plenty of time and space to prayerfully consider a purchase over a couple of weeks, and that was refreshing. More

Quality Service Shannon who worked on my car was amazing. He is always so thorough and clear with his findings. Kurt in the Volvo parts department is most helpful an Shannon who worked on my car was amazing. He is always so thorough and clear with his findings. Kurt in the Volvo parts department is most helpful and professional. Love these guys! You can always count on them to help you through your situation. The atmosphere is comfortable since everyone is so friendly and anxious to assist. Sandra More

XC90 Service The service rep was very knowledgeable and took care of all my needs. The service was completed fast and efficiently. I have always had my Volvo serv The service rep was very knowledgeable and took care of all my needs. The service was completed fast and efficiently. I have always had my Volvo serviced at this dealer. More

I was very impressed The agent was friendly, thorough and knowledgeable. He was very polite even when I used more of his time than I should have, in short he was never too The agent was friendly, thorough and knowledgeable. He was very polite even when I used more of his time than I should have, in short he was never too busy for a question or two. More

Ordinary request ... delivered well My 1998 V70 was very happy to be introduced to an additive with its last oil change. It just feels like it runs more smoothly with it. I appreci My 1998 V70 was very happy to be introduced to an additive with its last oil change. It just feels like it runs more smoothly with it. I appreciate having Volvo experts taking care of my mature vehicle! I purchased my vehicle at a dealer in Highland Park IL prior to moving to CO 5 years ago. More

Seamless and very easy I had a great experience dealing with McDonald Volvo. There are no tactics or tricks--I received exactly what I expected to receive. I would recommend I had a great experience dealing with McDonald Volvo. There are no tactics or tricks--I received exactly what I expected to receive. I would recommend this dealership. More

David was wonderful, great help. Great service. First time I have worked with David and he took such great care of me. He was friendly, stayed in touch as to how the service was going, I apprecia First time I have worked with David and he took such great care of me. He was friendly, stayed in touch as to how the service was going, I appreciated all his help. More

I feel special @ McDonald's. The service department always makes me feel special. Like they are totally focused on my needs. They get my service completed in a very timely manne The service department always makes me feel special. Like they are totally focused on my needs. They get my service completed in a very timely manner, and keep me informed of what they are doing. More

Great Service Experience With One Exception Everything exceeded expectations except they activated a free 2 month SiriusXM subscription on the car. Since then, I have been getting spammed with Everything exceeded expectations except they activated a free 2 month SiriusXM subscription on the car. Since then, I have been getting spammed with daily emails from Sirius. And I now have the hassel of having to call Sirius to cancel the subscription. It would have been nice if I had been asked whether I wanted this subscription prior to activation. More