McDonald Volvo Cars

The team at McDonald Volvo made my first EV experience seamless! Initially I was nervous and somewhat intimidated about the learning curve of an EV, but I went with the c40 and Carly was amazing at riddin seamless! Initially I was nervous and somewhat intimidated about the learning curve of an EV, but I went with the c40 and Carly was amazing at ridding my fears! She took her time, and was very patient in explaining every feature, button, plug, bell and whistle! She even made sure that I made the long drive back home safely, and walked me through the charging to make sure I had enough battery-it was so easy. Rob and Chad were awesome in that they made sure I had every feature that I needed, without feeling pressure, and answered all my questions. Plus, the dealership is beautiful! Thank you! I love my new car! More

Went in late after several emails back and forth. Everyone was straightforward and not a single person was pushy at any level. Friendly, professional, and painless. Everyone was straightforward and not a single person was pushy at any level. Friendly, professional, and painless. More

Samantha did a great job providing details on their car and the dealership worked with us on price. and the dealership worked with us on price. More

I bought a new Volvo vehicle at McDonald Volvo Cars and could not be happier with the experience. From my first contact via email..throughout the purchasing process…and with some follow-up items after the could not be happier with the experience. From my first contact via email..throughout the purchasing process…and with some follow-up items after the purchase, every contact with staff was superb. I felt like I bought a car at a fair price while working with a dealership that demonstrated integrity throughout the process. Special thanks to Tristan and Ryan who I worked with the most. You guys are great! More

Very good quite enjoyable and professional. You need a better way to answer this survey Not everyone in on Facebook or google. Get it together. You need a better way to answer this survey Not everyone in on Facebook or google. Get it together. More

Shawn is the best advisor I’ve worked with so far. He gets things done and he really knows what he’s talking about. I wish I could have him every time I came there. He gets things done and he really knows what he’s talking about. I wish I could have him every time I came there. More

Bottom line, MCDonald Volvo truly practices customer service. Reid MCDonald is a manager that listened to my needs, consulted with his staff and delivered. I loved his style of decision making! My sales service. Reid MCDonald is a manager that listened to my needs, consulted with his staff and delivered. I loved his style of decision making! My sales agent, Sam McDonald found the model that I was searching for and presented the dealership extremely well. No hassle…no running back and forth. Corbin Padilla stepped up to the plate in addressing the operation of my Volvo XC40 as he clearly walked me through the many functions. Prior to my departure, Trevor Hinton demonstrated his people skills by reinforcing how to operate the information panel as well as supplying me with all the Carfax information. I once heard a top manager say that we truly don’t know great customer service until we experience it; I truly experienced it! More

Responded to a bad situation by coming through for us. I appreciate the final resolution and the personal effort to make things right. I appreciate the final resolution and the personal effort to make things right. More

Have bought 3 Volvo cars here and service 5 Volvo’s. Over 15+ years. Have had various mishaps but the worst most recently was bringing my car in for service, and buying a full set of snow tires. I was a Over 15+ years. Have had various mishaps but the worst most recently was bringing my car in for service, and buying a full set of snow tires. I was assured the all-weather tires that we brought the car in with could be stored. When awe picked up the car and looked at the bill when we got home we noticed that there was no storage fee. Called immediately and texted 3 times after with ZERO response!! My sense is they trashed our tires and now aren’t responding yo us. THIS IS STEALING!! Don’t do business with these guys. More

At the start of my experience it was a good run, My family had previously bought cars from McDonald Volvo but my recent one I bought had quite some issues. The 2022 S60 I bought in dec of 2021 looked family had previously bought cars from McDonald Volvo but my recent one I bought had quite some issues. The 2022 S60 I bought in dec of 2021 looked like swirl city with the only option being told to me by the salesman of "we have options but they'll cost money" on brand new paint that came in horrible quality, my Honda has better paint. The next up is the fact I've had to take it maybe 5 times since then to the dealer to address issues with the speaker system, a time where the electric drivetrain went down, interior issues etc. only to ONLY be recently taken seriously where I was able to point out the things that were wrong. Currently I've been 6 days without a vehicle because there are no loaners, no assistance to anything even though you sign up for a "luxury" car, I had reported from service that my car was getting worked on when it was sitting in a lot for 3-4 out of those 6 days outside(still no car mind you). I'm completely disappointed in the experience I've had and honestly just quitting the Volvo brand after being so let down. Take your money to another brand. More