McDonald Volvo Cars - Service Center

An honest dealer that works to make things right. I recently had an experience with McDonald Volvo that truly showcased their commitment to customer satisfaction and integrity. Initially, I faced I recently had an experience with McDonald Volvo that truly showcased their commitment to customer satisfaction and integrity. Initially, I faced an issue with one of the parts, which led me to leave a critical review. However, McDonald Volvo's response to this situation was nothing short of exemplary. The team at McDonald Volvo reached out to me promptly, addressing my concerns with the utmost professionalism. They not only refunded my purchase but also replaced the part at no extra cost. This gesture not only rectified the issue but also demonstrated their dedication to customer service and willingness to go the extra mile. I am thoroughly impressed by their honest and customer-centric approach. It's clear that McDonald Volvo values their customer's satisfaction and works hard to maintain a high standard of service. As an aside, It's important to mention that Volvo, while providing high-quality vehicles and services, is owned by Geely, a state-owned entity of the People's Republic of China. The best way to support your local dealership may be by purchasing a used vehicle instead of a new one :) More

CHRISTOPHER was AWESOME! In earlier than my reservation! All done WAY AHEAD OF TIME as well!! Already recommended to others! In earlier than my reservation! All done WAY AHEAD OF TIME as well!! Already recommended to others! More

Brad has been an amazing service guy! Very kind! He Answered all of my questions. Fair and honest. He Didn’t try to push for any extra things, only for the things my car needed. Very kind! He Answered all of my questions. Fair and honest. He Didn’t try to push for any extra things, only for the things my car needed. More

Leah was very helpful with my service needs. She kept me aware of what was being done and the time needed to complete repairs. She kept me aware of what was being done and the time needed to complete repairs. More

Courteous service… kept me informed. during the day. The video updates where appreciated… able to give me a replacement car for the day. during the day. The video updates where appreciated… able to give me a replacement car for the day. More

Always are in great contact with you about your vehicle, great videos after your car is serviced walking you through everything they did. Aaron is a nice guy who takes care of you very well. great videos after your car is serviced walking you through everything they did. Aaron is a nice guy who takes care of you very well. More

Service performed timely. Very pleased with all people I was in contact with. Awesome experience. Very pleased with all people I was in contact with. Awesome experience. More

Service was efficient and timely. Software update was effective. Shawn provided exceptional quality service. Thanks Software update was effective. Shawn provided exceptional quality service. Thanks More

Very good quite enjoyable and professional. You need a better way to answer this survey Not everyone in on Facebook or google. Get it together. You need a better way to answer this survey Not everyone in on Facebook or google. Get it together. More

Responded to a bad situation by coming through for us. I appreciate the final resolution and the personal effort to make things right. I appreciate the final resolution and the personal effort to make things right. More